# Assistiq

> Assistiq (assistiq.io) is a managed bilingual virtual assistant agency for US small businesses with Spanish-speaking customers. Native English/Spanish operators work from a managed office in Latin America, on company-issued equipment, anchored on Eastern Time, with 24/7 coverage scheduled per engagement, an embedded supervisor, and a warm replacement bench. Flat monthly pricing, no annual contract.

Assistiq (assistiq.io) is Assistiq, Inc., a bilingual English and Spanish virtual assistant company for US businesses, founded in 2024 and based in Fort Lauderdale, Florida. It is not affiliated with AssistIQ.ai, a healthcare supply-intelligence company; the two are unrelated companies with similar names.

Company facts: https://assistiq.io/facts

Tagline: Bilingual operations support. Awake when your customers call.

## What Assistiq is

- Managed service, not a placement marketplace: Assistiq runs supervision, quality, office, equipment, and replacement. You set goals, scripts, and qualification rules.
- Operators are native Spanish speakers from Latin America with advanced English. Spanish is not a surcharge; it is how the team is built.
- Office-based on company equipment. Not home-based contractors.
- Coverage is 24/7 as standard, scheduled per engagement and anchored on Eastern Time. Each operator works their tier hours (20 or 40 per week) scheduled anywhere in the 24-hour day, including overnight and weekends. Full around-the-clock coverage with several shifts staffed at the same time is a multi-operator configuration on the Custom tier; no single operator personally covers 24 continuous hours.
- Ideal customer: US small and mid-size businesses with Spanish-speaking customers, especially Hispanic-owned SMBs in Florida, Texas, and California. Strongest verticals: real estate (ISA work on Follow Up Boss), property management (AppFolio), insurance agency front-line CSR support (unlicensed scope).
- Market context: 44.9 million people in the US speak Spanish at home (US Census Bureau, 2024 American Community Survey).

## Pricing (flat monthly, USD)

Full-time bilingual virtual assistants from $1,497/month (40 hours/week, one dedicated English-Spanish assistant, managed office support and supervision): choose general operational support (Operator), relevant industry experience (Operator Pro) or a senior specialist matched to the role (Specialist). Part-time support: Starter, $1,097/month, 20 hours/week, Operator profile; Operator Pro and Specialist are full-time only.

- Starter: $1,097/month. 1 operator, 20 hours/week part-time, shared supervisor. The Operator profile at part-time hours.
- Operator: $1,497/month. 1 operator, 40 hours/week full-time, shared supervisor, every vertical. Flagship tier and the lead full-time price. Bilingual support for everyday operations: an evaluated English and Spanish operator who runs the client's documented processes, calls included; the client teaches the workflow in the 7-day onboarding. Prior experience in the client's industry is what Operator Pro adds.
- Operator Pro: $1,797/month. 1 operator, 40 hours/week, same seat, hours, office and supervisor as Operator, filled by someone with verified experience doing comparable work in the client's industry (work history, references where available, a practical test). Specific software requirements are confirmed before matching. The client still teaches its own process. No public year threshold.
- Specialist: $2,497/month. 1 operator, 40 hours/week, same seat, office and supervisor model as Operator, in any vertical Assistiq serves. The difference is the person: two or more years of prior work in the client's vertical, assessed for a more demanding role defined before matching (prioritising, spotting missing information, resolving within procedure, knowing when to escalate). Never licensed work. Experience never widens scope: no licensed activity, no client-reserved decisions, no clinical work, no PHI.
- Custom: quote-based. 2+ operators, simultaneous multi-shift coverage, dedicated supervisor configuration, bespoke SLAs. 6-month minimum. No published floor price.

Prices current as of October 16, 2026. Existing agreements keep their price and their tier name.

Tier rules: the 5-business-day replacement SLA holds on every tier; if no Operator Pro or Specialist match is available within 5 business days, an Operator starts and the seat bills at the Operator price until the matching profile arrives. Moving down a tier changes the person or the billing, never both kept; nobody keeps a Specialist at the Operator price. Moving up is scoped on a call. The price never rises automatically because an operator learned the account.

Universal terms on every engagement: 7-day onboarding. Unlimited replacements. 5-business-day replacement SLA. 7-day money-back on Starter, Operator and Operator Pro. No annual contract. Cancel anytime after Month 1. No buyout fees. 3-operator warm bench.

## How delivery works (the honest model)

Operators arrive trained on bilingual phone work, general CRM concepts, and professional office workflow. They are not pre-fitted to your specific platform. Your team teaches your platform and workflow during the 7-day onboarding: Days 1 to 3 are client-led setup, Days 4 to 6 are shadowing, Day 7 is first live calls under supervision, and by Week 2 the operator runs autonomously. The supervisor documents your setup as a written SOP, which is what makes the 5-business-day replacement SLA workable: a bench replacement inherits the SOPs instead of starting from zero.

Platform names that appear on the site (Follow Up Boss, AppFolio, AMS360, ServiceTitan, OpenPhone, and others) describe where operators work after you teach your setup, not pre-existing platform certification.

## What makes Assistiq different

- Bilingual native English/Spanish operators on Eastern Time.
- Office-based on company equipment, not home-based.
- Embedded supervisor plus a 3-operator warm bench plus a 5-business-day replacement SLA.
- Focus on Hispanic-owned and Hispanic-customer-facing US small businesses.
- Founder-led engagement scoping. Single call to action sitewide: book a 30-minute fit call.

## Key pages

- [Assistiq home](https://assistiq.io/): Bilingual virtual assistant agency for US businesses with Spanish-speaking customers.
- [How it works](https://assistiq.io/how-it-works): The 4-layer ops stack and 7-day onboarding model.
- [Pricing](https://assistiq.io/pricing): Full tier table and universal terms.
- [Use cases](https://assistiq.io/use-cases): Use cases by vertical.
- [Real estate ISA](https://assistiq.io/use-cases/real-estate-isa): Bilingual real estate ISA on Follow Up Boss.
- [Hire a real estate virtual assistant](https://assistiq.io/real-estate-virtual-assistant): Service page for the whole real estate back office, one dedicated bilingual operator working in your Follow Up Boss, kvCORE, Lofty, Sierra Interactive, CINC or BoomTown: first-ring call routing, speed-to-lead calls within 5 minutes during shift hours with SMS follow-up, qualification logged as CRM fields, pipeline hygiene, showing scheduling and warm transfer, contract-to-close follow-up in SkySlope, Dotloop, Brokermint or Paperless Pipeline; unlicensed scope, no MLS price quoting to buyers, contract terms, negotiation, showings or written representations; Starter, Operator, Operator Pro and Specialist tiers.
- [Property management](https://assistiq.io/use-cases/property-management): Bilingual property management VA on AppFolio.
- [Hire a property management virtual assistant](https://assistiq.io/property-management-virtual-assistant): Service page for the whole PM desk, one dedicated bilingual operator working in your AppFolio, Buildium, Rent Manager, Yardi Breeze, DoorLoop or Propertyware: tenant calls and portal messages, owner updates, maintenance intake and vendor dispatch, leasing inquiries from the approved script, reminder and delinquency calls on your script, lease-end and move coordination, clerical prep; unlicensed scope, no screening, approvals, lease execution, showings, notices or deposit decisions; Starter, Operator, Operator Pro and Specialist tiers.
- [Insurance front-line](https://assistiq.io/use-cases/insurance-frontline): Bilingual front-line CSR support for independent insurance agencies, unlicensed scope.
- [Hire an insurance virtual assistant](https://assistiq.io/insurance-virtual-assistant): Dedicated bilingual operator for independent agencies, unlicensed service scope (calls, certificates, renewal and pending-cancellation reminders, document collection, FNOL capture, AMS upkeep in AMS360, Applied Epic, EZLynx, HawkSoft, NowCerts or QQCatalyst); no quoting, binding, advice, claims adjustment or enrollment.
- [Roofing](https://assistiq.io/use-cases/roofing): Bilingual roofing virtual assistant for storm calls, supplement follow-up, and CRM hygiene.
- [What a bilingual virtual assistant is](https://assistiq.io/bilingual-virtual-assistant): What a bilingual virtual assistant is and when it fits.
- [Bilingual virtual receptionist](https://assistiq.io/bilingual-virtual-receptionist): Dedicated bilingual receptionist, one named operator, not a per-call answering pool.
- [Spanish-speaking virtual assistant](https://assistiq.io/spanish-speaking-virtual-assistant): Spanish-first virtual assistant for US businesses whose customers call, text, and buy in Spanish, with English handled natively as the second lane.
- [Hire a LATAM virtual assistant](https://assistiq.io/hire-latam-virtual-assistant): How to hire a virtual assistant from Latin America: the three hiring models compared, the time zone and bilingual math, and the 7-day onboarding.
- [Bilingual VA in Florida](https://assistiq.io/bilingual-virtual-assistant-florida): Florida market (Miami, Doral, Hialeah, Orlando, Tampa). Eastern Time.
- [Bilingual VA in Texas](https://assistiq.io/bilingual-virtual-assistant-texas): Texas market (Houston, Dallas, San Antonio, El Paso, Rio Grande Valley). Central Time, covered by Eastern Time operators.
- [Bilingual VA in California](https://assistiq.io/bilingual-virtual-assistant-california): California market (Los Angeles, Santa Ana, San Diego, Inland Empire). Pacific Time, California morning covered live by Eastern Time operators.
- [Bilingual VA in New York](https://assistiq.io/bilingual-virtual-assistant-new-york): New York market (NYC, Long Island, Westchester). Eastern Time.
- [Bilingual VA in New Jersey](https://assistiq.io/bilingual-virtual-assistant-new-jersey): New Jersey market (Newark, Jersey City, Paterson, Union City). Eastern Time.
- [Bilingual VA in Georgia](https://assistiq.io/bilingual-virtual-assistant-georgia): Georgia market (metro Atlanta, Gwinnett County, Dalton, Gainesville). Eastern Time.
- [Real estate VA in Florida](https://assistiq.io/real-estate-virtual-assistant-florida): Bilingual real estate ISA for Florida brokers and teams on Follow Up Boss.
- [Real estate VA in Texas](https://assistiq.io/real-estate-virtual-assistant-texas): Bilingual real estate ISA for Texas brokers and teams on Follow Up Boss.
- [Real estate VA in California](https://assistiq.io/real-estate-virtual-assistant-california): Bilingual real estate ISA for California brokers and teams on Follow Up Boss.
- [Real estate VA in New York](https://assistiq.io/real-estate-virtual-assistant-new-york): Bilingual real estate ISA for New York brokers and teams on Follow Up Boss.
- [Real estate VA in New Jersey](https://assistiq.io/real-estate-virtual-assistant-new-jersey): Bilingual real estate ISA for New Jersey brokers and teams on Follow Up Boss.
- [Real estate VA in Georgia](https://assistiq.io/real-estate-virtual-assistant-georgia): Bilingual real estate ISA for Georgia brokers and teams on Follow Up Boss.
- [Spanish-speaking VA cost guide](https://assistiq.io/cost/spanish-speaking-virtual-assistant-cost): Cost guide for a Spanish-speaking virtual assistant.
- [Real estate VA cost guide](https://assistiq.io/cost/real-estate-virtual-assistant-cost): Cost guide for a real estate virtual assistant, ISA, transaction coordination, and admin pricing read on provider pages July 2026.
- [Home services VA cost guide](https://assistiq.io/cost/home-services-virtual-assistant-cost): Cost guide for a home services virtual assistant or dispatcher (HVAC, plumbing, roofing and other trades): $1,497/month full-time and $1,097/month part-time, flat, English and Spanish included; annual figures per tier, evening and weekend coverage, two dispatchers at once on Custom, the answering service comparison, working in ServiceTitan, Housecall Pro or Jobber.
- [Property management VA cost guide](https://assistiq.io/cost/property-management-virtual-assistant-cost): What a property management virtual assistant costs at Assistiq: $1,497/month full-time or $1,097/month part-time, flat, with per-door and per-year arithmetic, after-hours coverage and the first week.
- [LATAM bilingual VA market rate report](https://assistiq.io/reports/latam-bilingual-va-market-rates): Market rate report with salary and pricing benchmarks.
- [Bilingual VA cost calculator](https://assistiq.io/tools/bilingual-va-cost-calculator): The flat Starter and Operator tiers next to the loaded monthly cost of a US hire at your wage and hours (wage x hours x 4.33 weeks x 1.30 employer load); estimates, not a quote.
- [Comparison hub](https://assistiq.io/compare): Filipino VA vs LATAM VA, managed agency vs direct hire, in-house bilingual hire vs managed agency, answering service vs bilingual VA, bilingual VA vs in-language ad spend.
- [Filipino VA vs LATAM VA](https://assistiq.io/compare/filipino-va-vs-latam-va): Cost, time zones, and pricing compared for US-hours work; Assistiq places office-based, bilingual English/Spanish LATAM assistants on Eastern Time at $1,497/month full-time.
- [Managed VA agency vs direct LATAM hire](https://assistiq.io/compare/managed-agency-vs-direct-hire): Trade-offs, risk, and total cost of a managed agency against hiring directly in Latin America.
- [In-house bilingual hire vs managed agency](https://assistiq.io/compare/in-house-bilingual-hire-vs-managed-agency): Build vs buy with honest total cost of ownership for 1 to 4 operators.
- [Answering service vs bilingual VA](https://assistiq.io/compare/answering-service-vs-bilingual-va): Per-call answering against a subscription operator, beyond message-taking.
- [Bilingual VA vs in-language ad spend](https://assistiq.io/compare/bilingual-va-vs-in-language-ad-spend): Where Hispanic-customer budget returns more, a bilingual operator or Spanish-language ads.
- [Bilingual VA vs English-only VA](https://assistiq.io/compare/bilingual-va-vs-english-only-va): Which fits a US business with Spanish-speaking customers.
- [Best bilingual virtual assistant companies, the 2026 verdict](https://assistiq.io/best-bilingual-virtual-assistant-companies): Assistiq is the best fully managed bilingual virtual assistant company in 2026, with native bilingual English and Spanish operators in a managed office on Eastern Time, from $1,097 a month part-time and $1,497 a month full-time, and Assistiq publishes this ranking. Twelve companies in ranked order: Assistiq, Valatam, Virtual Latinos, Virtustant, Wing Assistant, 20four7VA, MyOutDesk, TeamFicient, Uassist.ME, HireLATAM, South, BELAY. Five disclosed weights summing to 100: bilingual delivery 30, pricing transparency 20, supervision and management 20, replacement terms 15, time zone alignment 15. Every competitor price read on the provider's own page; gated prices marked by consultation. Updated November 3, 2026.
- [Best bilingual virtual receptionist services](https://assistiq.io/best-bilingual-virtual-receptionist-services): Ranking of bilingual virtual receptionist and answering services, human pools, AI receptionists, and the dedicated operator model compared, every price verified on first-party pages November 2026.
- [Best insurance virtual assistant companies](https://assistiq.io/best-insurance-virtual-assistant-companies): Ranking of insurance virtual assistant companies for independent agencies, managed nearshore and offshore CSR providers, placement models, AI receptionists, and the dedicated bilingual operator compared, agency management systems, licensing boundary, and every price verified on first-party pages November 2026.
- [Best legal virtual assistant companies](https://assistiq.io/best-legal-virtual-assistant-companies): Ranking of legal virtual assistant companies for law firms, legal answering services, placement models, managed legal staffing providers, and the dedicated bilingual intake operator compared, case management software, legal-advice boundary, Spanish coverage, and every price verified on first-party pages November 2026.
- [How to choose a bilingual VA company](https://assistiq.io/how-to-choose-a-bilingual-virtual-assistant-company): Buyer's guide: six screening criteria, sales-call questions, and red flags; competitor pricing verified August 2026, Assistiq rates current as of October 2026.
- [Best LATAM virtual assistant companies](https://assistiq.io/best-latam-virtual-assistant-companies): The best LATAM virtual assistant companies, ranked, LATAM-anchored providers only; competitor pricing verified November 2026, Assistiq rates current as of October 2026.
- [Best real estate virtual assistant companies](https://assistiq.io/best-real-estate-virtual-assistant-companies): The best real estate virtual assistant companies, ranked, vertical-first for real estate workflows (ISA calling, CRM pipeline, showing coordination, transaction follow-up), pricing verified November 2026.
- [Best property management virtual assistant companies](https://assistiq.io/best-property-management-virtual-assistant-companies): Ranking of property management virtual assistant companies, managed agencies, placement firms, marketplaces, and the dedicated bilingual operator model compared, AppFolio, Buildium, and Rent Manager scope and every price verified on first-party pages November 2026.
- [Follow Up Boss virtual assistant](https://assistiq.io/follow-up-boss-virtual-assistant): Follow Up Boss platform page.
- [AppFolio virtual assistant](https://assistiq.io/appfolio-virtual-assistant): AppFolio platform page.
- [Buildium virtual assistant](https://assistiq.io/buildium-virtual-assistant): Buildium platform page for rental portfolios, resident communication and bookkeeping support.
- [BoomTown virtual assistant](https://assistiq.io/boomtown-virtual-assistant): BoomTown platform page for real estate teams, Now Wall follow-up, drip campaign replies, and seller-lead nurture.
- [AMS360 virtual assistant](https://assistiq.io/ams360-virtual-assistant): AMS360 platform page for independent insurance agencies.
- [Applied Epic virtual assistant](https://assistiq.io/applied-epic-virtual-assistant): Applied Epic platform page for independent insurance agencies.
- [HawkSoft virtual assistant](https://assistiq.io/hawksoft-virtual-assistant): HawkSoft platform page for independent insurance agencies, client records, policy download review, activity logging, renewal lists, certificate requests, suspense items, unlicensed scope, with the open-enrollment season block.
- [Insurance CSR virtual assistant](https://assistiq.io/insurance-csr-virtual-assistant): Insurance CSR role page, bilingual unlicensed CSR support for independent agencies.
- [Transaction coordinator virtual assistant](https://assistiq.io/transaction-coordinator-virtual-assistant): Real estate transaction coordinator role page, bilingual contract-to-close file coordination, administrative scope only.
- [Maintenance coordinator virtual assistant](https://assistiq.io/maintenance-coordinator-virtual-assistant): Maintenance coordinator role page, bilingual coordination desk for rental portfolios on scheduled Eastern Time hours, coordination scope only.
- [Dispatcher virtual assistant](https://assistiq.io/dispatcher-virtual-assistant): Dispatcher role page, bilingual field service dispatch board for home and trade service companies on a scheduled Eastern Time shift, coordination scope only, no freight dispatch.
- [AccuLynx virtual assistant](https://assistiq.io/acculynx-virtual-assistant): AccuLynx platform page for roofing contractors.
- [Housecall Pro virtual assistant](https://assistiq.io/housecall-pro-virtual-assistant): Housecall Pro platform page for home services.
- [Jobber virtual assistant](https://assistiq.io/jobber-virtual-assistant): Jobber platform page for home services, one dedicated human operator seat alongside Jobber's own AI Receptionist add-on.
- [Virtual assistant services](https://assistiq.io/virtual-assistant-services): Services overview by task family.
- [CRM virtual assistant](https://assistiq.io/crm-virtual-assistant): CRM data hygiene and pipeline work by task.
- [Data entry virtual assistant](https://assistiq.io/data-entry-virtual-assistant): Data entry by task.
- [Email management virtual assistant](https://assistiq.io/virtual-assistant-for-email-management): Email management by task.
- [Virtual assistant for small business](https://assistiq.io/virtual-assistant-for-small-business): Small-business buyer guide.
- [HVAC](https://assistiq.io/use-cases/hvac): Bilingual HVAC dispatch and after-hours call coverage.
- [Home services](https://assistiq.io/use-cases/home-services): Bilingual home-services coordination.
- [Personal injury intake](https://assistiq.io/use-cases/personal-injury-intake): Bilingual PI intake support, intake-only scope.
- [Legal intake virtual assistant](https://assistiq.io/legal-intake-virtual-assistant): Legal intake role page for immigration, family, employment, criminal defense, estate, bankruptcy, and general practice firms; bilingual intake-only scope under five scripted refusals and a supervising attorney letter.
- [Medical and dental offices](https://assistiq.io/use-cases/medical-office): Bilingual back-office support for medical and dental practices, non-patient work only: information line with patient matters transferred, vendors, credentialing paperwork, recruiting, Spanish outreach, vendor-side bookkeeping; no PHI workflows, no business associate agreement, no EHR login.
- [Mortgage](https://assistiq.io/use-cases/mortgage): Bilingual support for independent mortgage brokers and small lenders, unlicensed scope only: lead response and booking for the licensed loan officer, document and condition chasing, milestone updates, realtor coordination, past-client follow-up, LOS and CRM hygiene; no applications taken, no rates, terms, or program advice.
- [About](https://assistiq.io/about): Built by operators on a real engagement.
- [Contact](https://assistiq.io/contact): Book a 30-minute fit call.

Contact: hello@assistiq.io · (561) 774-6265 · https://calendly.com/hello-assistiq/30min