Bilingual virtual assistants for US businesses.
Free 30 minutes. No deck. We'll tell you in 10 if we're a fit.
They answer your calls in English and Spanish, keep your CRM current, chase every lead, book the appointments, and run your full back office. A real office in Latin America. Anchored to Eastern Time. A working supervisor on every engagement.
Your platforms. Taught in week one.
Your team teaches the platform during week one. Our supervisor documents the workflow as a written SOP that stays with your account, not in one person's head.
Property managers get a documented workflow of their own: the bilingual property management virtual assistant page, with the platform-deep cut on the AppFolio virtual assistant page.
Follow Up Boss, AppFolio, AMS360, ServiceTitan, Encompass, kvCORE, Lofty, Buildium, Rent Manager, Applied Epic, EZLynx, Jobber, Housecall Pro, Quo (OpenPhone), CallRail, Dialpad, Slack, Google Workspace, Claude, ChatGPT, Gemini, Perplexity.
plus whatever else your team teaches them.
62% of calls to small businesses go unanswered, and 85% of callers who reach voicemail never call back. Leads called back within 5 minutes are dramatically more likely to convert than leads reached after 30. Most of your competitors take hours.
Industry data: 411 Locals call study, 2024
Operators in an office. Not in someone's living room.
A controlled office
Our operators work from a managed office, not from home. No shared wifi. No personal laptops on a kitchen table. No roommates walking past your customer's call.
Company equipment
Every operator works on company-issued machines, configured and maintained by us. No BYOD. No personal devices touching your CRM, your client data, or your phone system.
Controlled access
Access to your systems is provisioned per operator and revoked the day they roll off your account. Not a shared password passed around in a Google Doc.
This is what insurance agencies, mortgage brokers, and law firms ask for the moment they get serious. We built it before they had to ask.
An honest comparison. No punching.
Most bilingual-ops buyers are choosing between three options. Here is the structural difference between them. Not a feature checklist, not a smear. The dedicated comparison pages link below.
| Comparison criterion | Filipino agencies | Generic LATAM placement | Assistiq |
|---|---|---|---|
| Time zone | Manila (12-hour offset from US Eastern) | Latin America, mostly home-based | Latin America, EST-aligned, office-based |
| Languages | English-only | Bilingual, varies by hire | Bilingual native, every operator |
| Equipment | Personal laptops at home | Personal laptops at home | Company-issued machines, managed office |
| Supervision | Account manager | Account manager (placement model) | Embedded team lead (operations model) |
| Replacement | Varies by agency | Re-recruited, no committed timeline | 5 business days, from a 3-operator warm bench |
| Published price | Varies; often quote-gated | Ranges, final quote after a call | $1,097 and $1,797 a month, on the pricing page |
| See the full comparisons → | |||
Latin America, EST-aligned, office-based
Filipino agencies: Manila (12-hour offset from US Eastern). LATAM placement: Latin America, mostly home-based.
Bilingual native, every operator
Filipino agencies: English-only. LATAM placement: Bilingual, varies by hire.
Company-issued machines, managed office
Filipino agencies: Personal laptops at home. LATAM placement: Personal laptops at home.
Embedded team lead (operations model)
Filipino agencies: Account manager. LATAM placement: Account manager (placement model).
5 business days, from a 3-operator warm bench
Filipino agencies: Varies by agency. LATAM placement: Re-recruited, no committed timeline.
$1,097 and $1,797 a month, on the pricing page
Filipino agencies: Varies; often quote-gated. LATAM placement: Ranges, final quote after a call.
From fit call to autonomous front line.
One call to scope it, one week to teach it, and your bilingual operator is running live by Day 7. The full process, layer by layer, lives on the how it works page.
- STEP 01Fit call
30 minutes. Scope, workflows, and whether we are a fit.
- DAYS 1-3You teach
Your team walks the operator through your systems and scripts.
- DAYS 4-6They shadow
The operator observes live work and drafts SOPs with the supervisor.
- DAY 7First live calls
Real calls in English and Spanish, supervisor listening in.
- WEEK 2Autonomous
Your bilingual front line runs, with supervision and a warm bench behind it.
- STEP 01Fit call
- DAYS 1-3You teach
- DAYS 4-6They shadow
- DAY 7First live calls
- WEEK 2Autonomous
Google reviews 5.0 of 5 June 2026
“Partnering with Assistiq has been one of the best strategic decisions for our business. Their Virtual Assistants are highly professional, reliable, and exceptionally proactive in keeping our daily operations seamless.”
“Excellent experience with Assistiq. Their bilingual team is professional, organized, and always attentive to detail.”
Bilingual coverage is not the feature. It's whether anyone picks up the phone in Spanish at 6:47pm on a Tuesday.
Built by operators.
44.9 million people in the US speak Spanish at home (US Census Bureau, 2024 ACS). For the small business owner whose customer base is half Hispanic, 'we'll have someone get back to you tomorrow' is not a service model.
The virtual assistant industry was built on one geography, the Philippines: English-only, on a 12-hour offset from Eastern Time, and unable to serve the Spanish-speaking customer who calls your business after 6pm.
We built Assistiq because we saw the gap. And we knew exactly what it cost when nobody picks up.
What it actually costs.
Two numbers, side by side. One is our flat monthly. The other is what the same coverage costs as a US hire once payroll tax, benefits, and equipment are loaded in. Adjust the inputs to your situation and the math recalculates in real time.
Adjust these and the numbers above recalculate live.
Bilingual front desk and service work for an independent agency. Unlicensed service work only.
The comparison adds the real ~30% employer load: payroll tax, benefits, equipment.
The difference: $2,706 a month. $32,472 a year.
Estimates, not a quote. The in-house column is computed from your wage input plus the employer costs shown. Our column is the published flat monthly price.
No annual contract · 7-day money-back · 5-business-day replacement
No annual contract · 7-day money-back · 5-business-day replacement
Three sizes, plus custom.
No annual contract on Starter or Operator. No buyout fees. Replacement included on every tier. Operator is one full-time bilingual operator in every vertical we serve, and where most teams start and stay. Specialist ($2,497) is the same seat and hours, filled by someone with two or more years in your vertical. Custom is the quote-based catch-all for two or more operators or any configuration beyond.
Where most teams start and stay
If week one doesn't prove it, you don't pay. Full refund on Starter and Operator. No buyout fee.
Questions we get on the first call.
01How fast can we start?
02What's the minimum commitment?
03What if the operator isn't the right fit?
04Are operators native Spanish speakers?
05What time zones do you cover?
06Do I manage the operator, or do you?
07How is pricing structured?
08Do you serve businesses outside the US?
Prefer a callback?
Leave your number and we reach out within one business day.
See if Assistiq is the right fit.
On the first call we will learn how your business operates, what kind of bilingual coverage you need, and whether Assistiq is the right partner. If we are, we will explain the next steps clearly. If not, we will tell you directly.