LEGAL · UTILITY
Privacy policy.
This page describes what information Assistiq collects from visitors and prospective customers on this website, how we use it, who we share it with, and your rights with respect to it. We aim to keep the language plain — if anything reads ambiguous, write us at hello@assistiq.io and we'll clarify.
Effective date · May 13, 2026
Information you give us, and information your browser sends.
Information you provide directly. When you fill out the contact form, request a fit call, or email us, we collect the information you choose to share: your name, work email, phone (if you provide one), company or context, and the substance of your message.
Information your browser sends. When you visit the site, your browser automatically sends information our servers and analytics tools record: IP address, approximate location derived from IP, browser type and version, operating system, the page you arrived from, the pages you visit on the site, the date and time of each request, and standard HTTP headers.
Cookies and similar technologies. We use cookies for analytics and for remembering your cookie-consent choice. We do not use ad-targeting cookies directly on the site beyond the optional Meta Pixel described below. Section 04 details the categories in full.
What we do not collect. We do not collect government identification numbers, full payment card details (we do not process payments through this website), health information, biometric identifiers, or any data category classified as sensitive under GDPR Article 9 or CPRA §1798.140(ae).
Narrowly, for the purposes you contacted us about.
We use information you give us to respond to your inquiry, schedule and conduct fit calls, evaluate engagement fit, send the occasional follow-up message if a conversation is in progress, and honor any contractual commitment you ask us to enter.
We use browser-sent information to operate and secure the site, measure aggregate traffic patterns, understand which pages prospective customers find useful, debug errors, and prevent form-submission abuse.
We do not sell personal information. We do not share personal information with third parties for their own marketing. We do not run an affiliate or partner-referral program that exposes your contact details. The only third-party recipients of your data are the operational processors listed in Section 03 — and only for the narrow purposes shown there.
Operational processors, listed by name.
Each processor below receives only the data shown for the purpose shown. Each one is a contractual data processor bound to act on our instructions — they do not use your data for their own marketing or sell it onward. Each processor's privacy policy is linked.
We add or remove processors from time to time as the operational stack evolves. The list above is updated when the stack changes — the effective date at the top of this page reflects the most recent revision.
Analytics-only by default. Opt out at any time.
The cookie banner that appears on your first visit asks for consent to analytics cookies. Accepting loads Google Analytics, Microsoft Clarity, and (where you arrived from a Meta ad) the Meta Pixel. Declining keeps all of those disabled for your session and stores your choice as a first-party cookie so we don't ask again.
A small set of strictly necessary cookies are always enabled — your cookie-consent choice itself, session identifiers used for security, and rate-limit hashes used to prevent form-submission abuse. These do not require consent under GDPR or CPRA because they are necessary to deliver a service you explicitly requested.
You can clear cookies in your browser settings at any time. Doing so resets the consent banner and removes any stored analytics identifiers.
As long as we need it. Not longer.
Lead-form submissions live in HubSpot for the duration of the sales conversation plus 24 months thereafter, then are purged or anonymized. If a conversation results in a customer engagement, the related contact records are retained for the duration of the engagement plus any record-keeping window required by applicable law.
Analytics data is retained on the default rolling 14-month window in Google Analytics 4 and a 90-day window in Microsoft Clarity, then automatically aggregated or expired. We do not export analytics records into our own long-term storage.
Server logs at the hosting layer roll on a 30-day window.
Rate-limit hashes stored in our cache reset every 60 seconds.
Access, correct, delete, opt-out.
Depending on where you live, you have the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete information we hold about you, subject to legal and operational record-keeping exceptions.
- Ask us to restrict or object to certain uses of your information.
- Request your information in a portable, machine-readable format.
- Opt out of any sale or sharing of personal information for cross-context behavioral advertising (we do not engage in either, so the opt-out is automatic — but the right is yours regardless).
- Withdraw consent to analytics cookies at any time via the cookie banner.
To exercise any of these rights, email hello@assistiq.io with the subject line “Privacy request.” We respond within 30 days. We may ask for additional information to verify your identity before acting on deletion or access requests.
You can also lodge a complaint with the data-protection authority where you live. We'd prefer you reach us first, but the option is yours either way.
We update this page when our practices change.
When we update this policy, we update the effective date at the top. Material changes — new processors, new data categories, expanded purposes — are reflected here before they take effect.
Questions, requests, or feedback on this policy go to hello@assistiq.io. The legal entity behind this site is Assistiq, Inc., incorporated in the United States. For postal correspondence on a privacy matter, send a copy of your request by email first so we can route it correctly.
For pricing, service, or fit-call questions, see pricing or contact — privacy requests are best routed through hello@assistiq.io so the response stays inside the privacy-request workflow.