assistiq

Pricing without the dance.

Four tiers, flat monthly. No annual contract on Starter or Operator. No buyout fees, replacement included.

01Tiers
Starter
$897
per month
20 hrs/wk part-time
Start with Starter →
Flagship · Operator
$1,497
per month
40 hrs/wk full-time
Start with Operator →
Team
$3,497
per month
2 operators · shared supervisor · 6-month minimum
Start with Team →
Custom
Quote
Scoped on fit call
5+ operators · dedicated supervisor · 6-month minimum
Let's scope it →
02What's included

What each tier covers.

Starter$897/mo20 hrs/wk part-time

Solo agents, single-truck operators, DTC e-commerce at $50K–$200K/month. One bilingual operator, 20 hours per week, working from our office on company-issued equipment. Inbound coverage during your business hours, calendar hygiene, CRM updates, after-hours Spanish overflow. Two-thirds the cost of a part-time US admin. Most teams move up to Operator within 90 days.

Operator$1,497/mo40 hrs/wk full-timeFlagship

Hispanic-owned real estate teams, property management firms with 50–500 doors, independent insurance agencies, home services, mortgage brokers. One dedicated bilingual operator, full-time, in our office on company equipment. Full front-line workflow on your CRM and phone system. Embedded team lead handling daily supervision, not an account manager who pings monthly. Five-business-day replacement from a warm bench, no buyout fees. Where most teams start and stay.

Team$3,497/mo2 operators · shared supervisor · 6-month minimum

Two dedicated bilingual operators working your account in coordination, with a stepped-up SHARED supervisor (same person as Operator-tier supervisor, just more allocated hours to your account — weekly client call, bi-weekly call-quality calibration, a formal written workflow audit every month). Pre-engagement scoping workshop with your ops lead before Day 1 of onboarding. Greater than 90% continuity guarantee during replacement cycles (your second operator absorbs the load while the warm bench spins up). Six-month minimum — the scope earns the commitment. Best for businesses that hit Operator's 40-hour ceiling but don't yet need extended-hours coverage or a fully dedicated ops manager.

CustomQuote5+ operators · dedicated supervisor · 6-month minimum

For configurations beyond Team. Five or more operators, extended-hours coverage (split-shift 12-hour windows, after-hours Spanish on-call, weekend rotations), a dedicated ops-manager supervisor (~25–35 hrs/week focused on your account), bespoke SLAs, or custom workflow design built before live work. Volume pricing scoped to operator count. Net-30 invoicing available. Six-month minimum. Quoted on the fit call.

03Universal terms

Applied to every tier. No fine print.

01

7-day onboarding

02

5-business-day replacement SLA

03

7-day money-back on Starter & Operator

04

No annual contract (Starter & Operator)

05

Cancel anytime after Month 1

06

No buyout fees

07

3-operator warm bench

08

Office-based operators

09

Controlled access — provisioned per operator

04Platforms

We work on the systems Hispanic-owned SMBs actually use.

Your team teaches the operator your specific platform during onboarding. Our operator brings bilingual phone skills, general CRM literacy, and the managed-office infrastructure. We document your workflow so a replacement is never starting from cold.

Real estate CRMs

Follow Up Boss · kvCORE · Lofty · Sierra Interactive · CINC · BoomTown · Realvolve

Property management

AppFolio · Buildium · Rent Manager · Yardi Breeze · DoorLoop · TenantCloud

Insurance AMS

AMS360 · Applied Epic · EZLynx · HawkSoft · NowCerts

Home services

ServiceTitan · Jobber · Housecall Pro · FieldEdge · Workiz

Mortgage LOS

Encompass · Calyx Point · Floify

Phone & call tracking

OpenPhone · CallRail · Dialpad · RingCentral · Aircall · 8x8

Communication & scheduling

Slack · Microsoft Teams · Google Workspace · Microsoft 365 · Calendly · Acuity · HubSpot Meetings

Don't see your platform? If your team can teach the workflow, our operator can run it. Tell us on the fit call.

05Questions

Questions on pricing.

01Why no annual contract?
Starter and Operator bill monthly with no minimum term. Cancel anytime after Month 1. We'd rather earn your renewal each month than lock you into a contract. Team and Custom carry a 6-month minimum — the procurement reality at multi-operator scope usually requires one. Even at the 6-month tiers there's no buyout fee and no annual lock; you just commit through the half-year cycle.
02What happens if my operator doesn't work out?
We replace within 5 business days at no extra cost, no buyout fee, no contract penalty. We keep a 3-operator warm bench so a replacement is never starting from cold. Custom accounts get faster replacement priority scoped per agreement.
03Can I upgrade or downgrade?
Up is automatic and prorated. Upgrade Starter to Operator mid-month and your next invoice reflects the change. Adding a second operator moves you to Team ($3,497, 6-month commitment from the upgrade date). Five or more operators move to Custom via a quote — the 3-4 operator range gets scoped on the fit call (typically an extension of Team, occasionally an early Custom depending on hours and supervisor scope). Downgrades from Operator or Team are end-of-cycle — tell us by day 25 of your billing month (or by month 6 on Team) and the following cycle bills at the lower tier. No penalty either direction.
04What does "office-based" actually mean for security?
Our operators work from a managed office, not from home. Every operator works on company-issued machines we configure and maintain — no BYOD, no personal devices touching your CRM or your phone system. Access to your systems is provisioned per operator and revoked the day they roll off your account. The exact opposite of a shared password in a Google Doc.
05What does the supervisor actually do?
Daily check-in with each operator at start of shift. Weekly call quality review on a randomly-sampled set of recordings. Workflow audit on your specific CRM and phone setup once a month. The supervisor is the reason this isn't a freelancer marketplace. If an operator drifts on quality or pace, the supervisor catches it before you do.
First call

See if Assistiq is the right fit.

On the first call we will learn how your business operates, what kind of bilingual coverage you need, and whether Assistiq is the right partner. If we are, we will explain the next steps clearly. If not, we will tell you directly.

Book a 30-min fit call