assistiq

Pricing without the dance.

Four tiers, flat monthly. No annual contract on Starter or Operator. No buyout fees, replacement included.

0105Tiers
Starter

Solo agents · 1-truck operators

$897
per month
20 hrs/wk part-time
Start with Starter
Recommended
Flagship · Operator

Where most teams start and stay

$1,497
per month
40 hrs/wk full-time
Start with Operator
Team

16+ agent teams · 200+ doors

$3,497
per month
2 operators · shared supervisor · 6-month minimum
Start with Team
Custom

Multi-location · custom workflows

Quote
Scoped on fit call
5+ operators · dedicated supervisor · 6-month minimum
Let's scope it
0205What's included

What each tier covers.

Starter$897/mo20 hrs/wk part-time

Solo agents, single-truck operators, DTC e-commerce at $50K–$200K/month. One bilingual operator, 20 hours per week, working from our office on company-issued equipment. Inbound coverage during your business hours, calendar hygiene, CRM updates, after-hours Spanish overflow. Two-thirds the cost of a part-time US admin. Most teams move up to Operator within 90 days.

Operator$1,497/mo40 hrs/wk full-timeFlagship

Hispanic-owned real estate teams, property management firms with 50–500 doors, independent insurance agencies, home services, mortgage brokers. One dedicated bilingual operator, full-time, in our office on company equipment. Full front-line workflow on your CRM and phone system. Embedded team lead handling daily supervision, not an account manager who pings monthly. Five-business-day replacement from a warm bench, no buyout fees. Where most teams start and stay.

Team$3,497/mo2 operators · shared supervisor · 6-month minimum

Two dedicated bilingual operators working your account in coordination, with a stepped-up SHARED supervisor (same person as Operator-tier supervisor, just more allocated hours to your account — weekly client call, bi-weekly call-quality calibration, a formal written workflow audit every month). Pre-engagement scoping workshop with your ops lead before Day 1 of onboarding. Greater than 90% continuity guarantee during replacement cycles (your second operator absorbs the load while the warm bench spins up). Six-month minimum — the scope earns the commitment. Best for businesses that hit Operator's 40-hour ceiling but don't yet need extended-hours coverage or a fully dedicated ops manager.

CustomQuote5+ operators · dedicated supervisor · 6-month minimum

For configurations beyond Team. Five or more operators, extended-hours coverage (split-shift 12-hour windows, after-hours Spanish on-call, weekend rotations), a dedicated ops-manager supervisor (~25–35 hrs/week focused on your account), bespoke SLAs, or custom workflow design built before live work. Volume pricing scoped to operator count. Net-30 invoicing available. Six-month minimum. Quoted on the fit call.

Pay for the operator who picks up. Not for placement fees, replacement cycles, or hidden minimums.

From the pricing philosophy

0305Universal terms

Applied to every tier. No fine print.

Operations
01

7-day onboarding

Days 1–3 client-led platform setup. Days 4–6 shadowing. Day 7 first live calls. By end of Week 2 the operator runs your workflow autonomously.

02

Unlimited replacements

No additional fees, no penalty clauses, no recruiter cycle. If the fit is wrong, we replace from the warm bench at no charge.

03

5-business-day SLA

From the moment a replacement is requested to a bench-trained operator on your account. Workflow SOPs make the handoff seamless.

Risk
04

7-day money-back

Starter and Operator tiers. Full refund if the first week of live work doesn’t fit. Custom carries a 6-month minimum, scoped on the fit call.

05

No annual contract

Month-to-month after Month 1 on Starter and Operator. Cancel with 14-day notice from Day 31 onward.

06

No buyout fees, ever

Hire any operator directly with zero recruiter fees. The bench is ours; the operator’s career path isn’t locked to us.

Team
07

3-operator warm bench

Trained, paid, ready. Bench operators run shadow shifts on live accounts so they’re never starting from cold when activated.

08

Embedded supervisor

Daily check-ins, weekly call-quality review, monthly workflow audit. Quality from Day 1, not after issues surface.

09

Controlled access

Per-operator credentials, provisioned at onboarding, revoked the day they roll off. No shared passwords, no personal devices.

The operational mechanics behind these terms — operator, supervisor, bench, agency, plus the canonical 7-day onboarding flow — are detailed on the 4-layer ops stack page. Why we hold every term the way we do — the founder-led argument — is laid out on the founder-led model page.

The pricing discipline

Three tiers. One operator per tier on Starter and Operator. Two or more on Custom. Everything else — supervisor, warm bench, replacement SLA, weekly cadence reviews — included.

0405Platforms

We work on the systems Hispanic-owned SMBs actually use.

Your team teaches the operator your specific platform during onboarding. Our operator brings bilingual phone skills, general CRM literacy, and the managed-office infrastructure. We document your workflow so a replacement is never starting from cold.

Real estate CRMs

Follow Up Boss · kvCORE · Lofty · Sierra Interactive · CINC · BoomTown · Realvolve

Property management

AppFolio · Buildium · Rent Manager · Yardi Breeze · DoorLoop · TenantCloud

Insurance AMS

AMS360 · Applied Epic · EZLynx · HawkSoft · NowCerts

Home services

ServiceTitan · Jobber · Housecall Pro · FieldEdge · Workiz

Mortgage LOS

Encompass · Calyx Point · Floify

Phone & call tracking

OpenPhone · CallRail · Dialpad · RingCentral · Aircall · 8x8

Communication & scheduling

Slack · Microsoft Teams · Google Workspace · Microsoft 365 · Calendly · Acuity · HubSpot Meetings

Don't see your platform? If your team can teach the workflow, our operator can run it. Tell us on the fit call.

0505Questions

Questions on pricing.

01Why no annual contract?
Starter and Operator bill monthly with no minimum term. Cancel anytime after Month 1. We'd rather earn your renewal each month than lock you into a contract. Team and Custom carry a 6-month minimum — the procurement reality at multi-operator scope usually requires one. Even at the 6-month tiers there's no buyout fee and no annual lock; you just commit through the half-year cycle.
02What happens if my operator doesn't work out?
We replace within 5 business days at no extra cost, no buyout fee, no contract penalty. We keep a 3-operator warm bench so a replacement is never starting from cold. Custom accounts get faster replacement priority scoped per agreement.
03Can I upgrade or downgrade?
Up is automatic and prorated. Upgrade Starter to Operator mid-month and your next invoice reflects the change. Adding a second operator moves you to Team ($3,497, 6-month commitment from the upgrade date). Five or more operators move to Custom via a quote — the 3-4 operator range gets scoped on the fit call (typically an extension of Team, occasionally an early Custom depending on hours and supervisor scope). Downgrades from Operator or Team are end-of-cycle — tell us by day 25 of your billing month (or by month 6 on Team) and the following cycle bills at the lower tier. No penalty either direction.
04What does "office-based" actually mean for security?
Our operators work from a managed office, not from home. Every operator works on company-issued machines we configure and maintain — no BYOD, no personal devices touching your CRM or your phone system. Access to your systems is provisioned per operator and revoked the day they roll off your account. The exact opposite of a shared password in a Google Doc.
05What does the supervisor actually do?
Daily check-in with each operator at start of shift. Weekly call quality review on a randomly-sampled set of recordings. Workflow audit on your specific CRM and phone setup once a month. The supervisor is the reason this isn't a freelancer marketplace. If an operator drifts on quality or pace, the supervisor catches it before you do.
First call

See if Assistiq is the right fit.

On the first call we will learn how your business operates, what kind of bilingual coverage you need, and whether Assistiq is the right partner. If we are, we will explain the next steps clearly. If not, we will tell you directly.