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Bilingual operators, one vertical at a time.

Nine verticals are live today, each documented end to end: what the operator handles, what stays with your team, and what it costs. Find yours below.

01Live now

Nine verticals shipped. More on the way.

Real estate

Bilingual ISAs for Hispanic-owned real estate teams

Inbound and outbound lead work for Hispanic-owned brokerages in Florida, Texas, and California with 3–15 agents. Five-minute speed-to-lead. After-hours Spanish coverage. CRM hygiene on your existing platform.

Follow Up Boss · kvCORE · Lofty · Sierra Interactive · CINC · BoomTown

Property management

Bilingual operators for Hispanic-owned PM firms

Maintenance triage, rent collection, tenant communication, and vacancy management for Hispanic-owned PM firms with 50–500 doors in Florida, Texas, and California. After-hours emergency coverage on your protocol.

AppFolio · Buildium · Rent Manager · Yardi Breeze · DoorLoop · TenantCloud

Insurance front-line

Bilingual front-line CSR for Hispanic-owned independent insurance agencies

Unlicensed CSR work for independent property and casualty agencies across the United States with Spanish-speaking policyholders. Inbound triage, document chasing, renewal reminders, certificate requests, endorsement intake, Spanish overflow after hours. No quoting, binding, or claims handling; those route to your supervising agent. Engagement count capped at three concurrent.

Any AMS · AMS360 · Applied Epic · EZLynx · HawkSoft · NowCerts

Roofing

Bilingual roofing virtual assistants for storm and restoration roofers

Storm calls answered in English and Spanish on Eastern Time, supplement follow-up cadence with carriers, mortgage company endorsement chase, CRM status hygiene, and crew coordination in Spanish for insurance restoration roofers in Texas and Florida. The operator never writes Xactimate estimates and never negotiates scope.

AccuLynx · JobNimbus

Home services

Bilingual home services virtual assistants for HVAC, plumbing, and trades

Service calls booked in English and Spanish, the dispatch board kept current, after-hours emergency calls answered, and maintenance-agreement and membership renewals chased for HVAC, plumbing, and trades contractors. Operators coordinate Spanish-speaking techs and homeowners on Eastern Time. They never diagnose equipment and never quote a job.

ServiceTitan · Housecall Pro · Jobber

HVAC

Bilingual HVAC virtual assistants for heating and cooling contractors

Bilingual phone coverage for HVAC companies. Booking, dispatch follow-up, and Spanish-first homeowner calls, working in your scheduling platform.

ServiceTitan · Housecall Pro · Jobber

Personal injury intake · Capacity-capped

Bilingual intake for plaintiff PI firms, intake-only scope

Operators run your approved intake script in English and Spanish, record acceptance-checklist answers verbatim for attorney review, and schedule consultations. No legal advice, no case evaluations, no settlement discussion, no fee quotes, no medical record interpretation. A supervising attorney letter is required before Day 1, and we hold a capped number of concurrent engagements so supervision quality holds.

Filevine · Clio

Medical and dental offices · Non-patient work only

Bilingual back-office operators for medical and dental practices

A general information line that transfers patient matters without taking them, vendor and facility coordination, credentialing and payer enrollment paperwork, Spanish-language applicant screening, community and referral outreach, and vendor-side bookkeeping. No protected health information workflows, no business associate agreement, no EHR or practice management login.

Vendor and credentialing portals · CAQH · Applicant tracking · Accounting · No EHR access

Mortgage · Unlicensed support only

Bilingual operators for mortgage brokers and small lenders

Lead response and appointment setting for your licensed loan officer, document and condition chasing in the borrower’s language, milestone updates to borrowers and referring agents, realtor coordination, past-client follow-up, and LOS, POS, and CRM hygiene. No loan applications taken, no rates, terms, or program advice, no approval or closing promises; every licensed question routes to your loan officer by written rule.

Any LOS, POS, or CRM · Encompass · Arive · LendingPad · Floify · Blend · Jungo

Every vertical above runs on the same operating model. For what the role is and when it fits, start with the bilingual virtual assistant overview.

02On the roadmap

One vertical queued. Quarter-by-quarter rollout.

2027

Electrical and specialty trades

Dispatch coordination, inbound customer service, scheduling, and estimate follow-up for Hispanic-owned electrical and specialty-trade contractors in Texas and Florida. HVAC, plumbing, and home services shipped ahead of schedule and are live above.

ServiceTitan · FieldEdge · Workiz

First call

See if Assistiq is the right fit.

On the first call we will learn how your business operates, what kind of bilingual coverage you need, and whether Assistiq is the right partner. If we are, we will explain the next steps clearly. If not, we will tell you directly.

Or reach us directly
hello@assistiq.io(561) 774-6265
We respond within one business day.