The best legal virtual assistant companies in 2026, intake, answering, and bilingual, compared.
Assistiq publishes this comparison of legal virtual assistant companies and appears on it, ranked first in one category and beaten in others, which the page says out loud. Four products answer the same search: legal answering services and AI receptionists priced by the minute or the call, staffing and placement models you manage, managed legal staffing providers that reach into paralegal work, and the dedicated bilingual intake operator model, one named native English and Spanish operator on the intake desk of your Clio, Filevine, MyCase, or Lawmatics under five published refusals, from $897 a month flat. Twelve companies are ranked under five weighted criteria, eighteen providers sit in the verified table, and every price, every software claim, every legal-advice statement, and every bilingual claim was read on the provider’s own pages on September 19, 2026 and is named next to its source.
Updated September 19, 2026 · 12 companies ranked · Answering, placement, managed, and dedicated models · Prices verified on each provider’s own pages
Researched and maintained by the Assistiq research desk
- COMPANIES RANKED
- 12, four delivery models
- ANSWERING FLOOR
- From $240/mo (Alert Communications); $250/mo (Ruby); $333/mo (Back Office Betties)
- MANAGED MONTHLY ENTRY
- From $1,900/mo (Uassist.ME); $2,227/mo by role (Legal Soft)
- DEDICATED FLAT RATE
- $897 to $1,497/mo (Assistiq)
- VERIFICATION
- September 2026, first-party pages only
- UNPUBLISHED PRICES
- Marked by consultation, never estimated
The short answer
The best legal virtual assistant company depends on which of four products you need. For a US-based legal answering service with Spanish at no extra cost, Back Office Betties publishes plans from $333 a month and assistants from $886, and Alert Communications runs bilingual legal intake around the clock from $240 a month with Clio and Filevine named and a printed statement that it gives no legal advice. For a managed legal staffing provider with a per-role price sheet that reaches paralegals, Legal Soft starts at $2,227 a month and Get Staffed Up at $2,145. For all-bilingual nearshore staff with a managed option, Uassist.ME starts at $1,900 or $2,200. For a dedicated bilingual intake operator, one named native English and Spanish operator in your Clio, Filevine, MyCase, or Lawmatics from a supervised office on Eastern Time, under five published refusals and a supervising attorney letter, Assistiq runs the only such model on this page at $897 a month for 20 hours a week or $1,497 a month for 40, flat, and Assistiq publishes this ranking, which is disclosed in full below. Every figure was read on the provider’s own pages on September 19, 2026; the service itself is described on our legal intake virtual assistant page and the personal injury engagement on our personal injury intake outsourcing page.
Updated September 2026 · Assistiq tier facts from the published pricing page · Third-party figures verified September 19, 2026 on each provider’s own pages
Assistiq published pricing: $897 a month for 20 hours a week or $1,497 a month for 40, flat. The full tier table is on the pricing page.
We publish this list. We are on it, and we lose some rows.
Start with the disclosure: Assistiq publishes this comparison and holds the first slot in the dedicated bilingual intake operator category, intake-only scope. We are not a paralegal service, not a legal answering pool, and not a US-based staff, and we do not rank ourselves as any of those. Here is why the list is still usable. Every competitor price, every software claim, every legal-advice statement, and every bilingual claim on this page was read on the provider’s own pages on September 19, 2026, with the source named next to the number and linked under each entry. Providers that publish no price are marked by consultation, never estimated. Providers whose pages we could not read first-party are left out rather than guessed at. And every competitor gets its genuine strength stated plainly, because a ranking where eleven companies are strawmen is an ad, not a ranking.
The inclusion rule is simple and applied to us too: a company is ranked only if its own public pages state legal scope, meaning named practice areas, named intake or legal tasks, named case management software, or an explicit statement about not giving legal advice, and publish at least an entry price or a stated typical figure. A company with legal scope and no published price appears in the verified table by consultation but is not ranked. A company with a price sheet and no legal scope on the pages we read appears in the table without a rank. A company whose pages could not be read first-party is not listed. Bilingual coverage is scored, not required, and three of the twelve ranked companies publish no Spanish coverage at all.
If your priority is a paralegal or a case manager, we never staff them and four companies here do; the table points you at them. If your priority is US-based staff, seven providers on this page are US-staffed and we are not. If your priority is a line that picks up at 2 AM, that is an answering pool, ranked on the same weights as everyone else. The dedicated model wins one thing: the same named native bilingual person on your intake desk every business day, supervised, under published refusals and your attorney’s letter, at a flat published price with no setup fee. Whether that is the thing you need is what the rest of this page is for; the service itself is on our legal intake virtual assistant page.
How the scoring works: five criteria, one hundred points.
Every company on this page is scored against the same five criteria, weighted by what decides whether a Spanish-first caller reaches your attorney with a complete record and no false expectations. Bilingual caller coverage carries 25 points: whether Spanish is a core capability of the assigned person, included in a plan, a priced add-on, a stated roster capability, or not published, and whether the same person handles both languages. Legal scope and UPL boundary carries 25: named practice areas, named tasks, named case management software, and an explicit statement that staff do not give legal advice, because a provider that will not write the line down is asking your firm to carry the risk. Pricing transparency carries 20: a full price sheet including setup, onboarding, retainer, and overage terms scores highest, starting-at figures and ranges score partially, prices behind a form or a call score zero. Staffing model and supervision carries 15: a dedicated named full-time person with supervision scores highest, a placed contractor lower, a shared pool or an unstated model lowest, and a replacement guarantee adds by its term. Billing structure and commitment carries 15: flat monthly with no setup fee and no lock-in scores highest, and per-minute or per-call metering, retainers, onboarding fees, and minimums each cost points. The weights sum to 100 and were fixed before any company was scored.
Scoring uses each provider’s public pages only, read on September 19, 2026. No sales calls, no estimates, no review sites, no cached copies, no third-party listicles. Where a provider publishes nothing on a criterion it scores zero on that criterion rather than being guessed at. Delivery geography, the United States, Latin America, the Philippines, India, or unstated, is reported in the table and deliberately not scored: it is not an axis every provider can win on. The source URLs sit under each entry so every input to the score can be opened and checked.
These are not criteria reverse-engineered for one winner. Back Office Betties ranks second, above every managed staffing provider, because it prices both an answering plan and a dedicated assistant, includes Spanish at no extra cost, names Clio Grow and LawPay, and prints its onboarding fee. Uassist.ME ranks third because every specialist is bilingual and it prices a managed tier with supervision. Alert Communications ranks fourth with the plainest no-legal-advice statement on the page and Clio and Filevine named. Four companies beat Assistiq on practice scope by staffing paralegals, four beat it on the software list, seven beat it on US-based staffing, and every answering plan and hourly provider beats it on entry price, all on the record. Assistiq takes the dedicated category because it is the only company here whose model is one named native bilingual operator per firm from a supervised office, under five published refusals and a supervising attorney letter, with flat published pricing, no setup fee, and a time-bound replacement SLA, and the page says exactly where that model is the wrong answer.
- Bilingual caller coverage25 / 100
Spanish stated as a core capability of the assigned person versus available on request or sold as an add-on versus not published; whether the same person handles both languages; whether it carries a surcharge
- Legal scope and UPL boundary published25 / 100
Named practice areas, named intake and legal tasks, named case management software (Clio, Filevine, MyCase, Lawmatics, and peers), and an explicit statement that staff do not give legal advice, all on the provider's own pages
- Pricing transparency20 / 100
A full published price sheet including setup, onboarding, retainer, and overage terms scores highest; starting-at figures and ranges score partially; prices behind a form or a call score zero
- Staffing model and supervision15 / 100
A dedicated named full-time person with supervision scores highest, a placed contractor you manage scores lower, a shared pool or an unstated model scores lowest; replacement guarantee and its term add
- Billing structure and commitment15 / 100
Flat monthly with no setup fee and no lock-in scores highest; per-minute and per-call metering, retainers, onboarding fees, minimum commitments, and annual discounts that penalize monthly terms each cost points
Corrections and versions
This page is maintained, not archived. If a listed company changes its published pricing or terms, or you find an error, write to hello@assistiq.io with a link to the provider’s own page. We verify against that source, correct the entry, and log the change here. Competitor prices are re-checked on a quarterly cycle; the stamp on each row shows the last check.
- September 19, 2026First published. 12 companies ranked under five weighted criteria, 18 providers in the verified table, every price, every software claim, every legal-advice statement, and every bilingual claim read on first-party pages on September 19, 2026. Providers whose pages publish no price appear in the table without a rank; providers whose pages could not be read first-party are not listed.
Twelve companies, four models, honest category labels.
The full ranking with the category each company actually wins. Detailed entries with verified pricing, the software, legal-advice, and bilingual claims as published, and source links follow, and the verified table further down covers every provider we checked, including the six that sit without a rank.
- 01AssistiqBest dedicated bilingual intake operator, intake-only scopeOne named native bilingual operator per firm running new-caller intake in your Clio, Filevine, MyCase, or Lawmatics from a supervised office anchored on Eastern Time, under five published refusals and a supervising attorney letter, $897 a month for 20 hours a week or $1,497 a month for 40, flat, no setup fee, no contract, and every legal question routed to your attorney.Published · assistiq.io/pricing
- Best US-based legal answering and assistant plans with Spanish at no extra costLegal answering plans from $333 a month for 100 minutes to $1,338 for 500, virtual legal assistants at $886 a month for 20 hours, $1,661 for 40, and $2,325 for 60, a $399 one-time onboarding fee, Spanish-speaking bilingual receptionists at no additional cost, Clio Grow and LawPay named, and every receptionist and assistant located in the United States, per backofficebetties.com.Verified Sep 2026 · backofficebetties.com/pricing
- Best all-bilingual nearshore provider with a managed tier and a published legal case studyDedicated full-time assistants starting at $1,900 a month if you manage or $2,200 a month with supervision and QA included, bilingual English and Spanish on every specialist from a Central American office, legal named as a served vertical with a published legal intake case study, a two-week replacement guarantee, and month-to-month terms on 30 days notice, per uassistme.com.Verified Sep 2026 · uassistme.com
- Best legal intake call center with the plainest no-legal-advice statement and Clio and Filevine namedPlans from $240 a month for 100 minutes and $590 for 250, a Premier plan at $550 plus a $75 retainer, and a per-minute option at $2.50 with a $100 retainer, bilingual legal intake around the clock from a California operation, Clio and Filevine named, case screening and retainer coordination in scope, and the statement that it does not provide legal advice printed on the page, per alertcommunications.com.Verified Sep 2026 · alertcommunications.com
- Best per-role price sheet for a managed legal staffing provider, intake through paralegalIntake specialists, legal assistants, and document collectors starting at $2,227 a month, case managers at $2,525, paralegals at $2,922, and demand writers at $2,997, fifteen practice areas named, bilingual support available with English and Spanish staff from Latin America and the Philippines, full-time dedicated staff, a start in under three days, and no lock-in contracts, per legalsoft.com.Verified Sep 2026 · legalsoft.com
- 06Smith.aiBest per-call legal answering plans with priced intake add-ons, US agents onlyVirtual receptionist plans at $300 a month for 30 calls, $810 for 90, and $2,100 for 300, with per-call overage published, a free five-question intake and priced extended intake, Clio named, a dedicated Spanish line priced as an add-on, no overseas agents, and month-to-month terms, per smith.ai.Verified Sep 2026 · smith.ai/pricing
- Best bilingual Latin American placement with published monthly ranges and no setup feesMonthly ranges of $1.6K to $2.9K for Starter, $1.7K to $3.4K for Professional, and $2.1K to $4.4K for Advanced assistants, no recruitment, access, or setup fees, a virtual legal assistant role listed, English plus Spanish or Portuguese speakers in US time zones, a replacement at no extra cost with conditions, and a model where your firm trains and manages the assistant, per virtuallatinos.com.Verified Sep 2026 · virtuallatinos.com/pricing
- Best published legal software list from an hourly managed provider, with the UPL line written downFull-time legal virtual assistants at $10 to $15 an hour, eight practice areas and eleven tools named including Clio, MyCase, PracticePanther, Filevine, and CosmoLex, intake calls, conflict checks, and drafting from attorney-approved templates in scope, a printed statement that its assistants do not practice law or give legal advice, a free replacement guarantee, and no long-term contracts, per stealthagents.com.Verified Sep 2026 · stealthagents.com/legal-virtual-assistant
- 09RubyBest-known legal answering brand with published minute plans and bilingual handling availablePlans at $250 a month for 50 minutes, $395 for 100, $720 for 200, and $1,725 for 500, no activation, onboarding, or setup fees, client intake and lead qualification in every plan, a law firm page covering intake, screening, and scheduling, Spanish and bilingual call handling available around the clock, and a shared receptionist team, per ruby.com.Verified Sep 2026 · ruby.com/pricing · ruby.com/legal
- Best law-firm-only managed staffing with a 90-day onboarding program, Spanish not publishedIntake specialists starting at $2,395 a month, receptionists and billing assistants at $2,145, legal assistants at $2,545, thirteen practice areas named, full-time dedicated staff from Latin America and South Africa, a dedicated account manager, a 90-day hypercare onboarding program, and month-to-month agreements on 30 days notice, per getstaffedup.com.Verified Sep 2026 · getstaffedup.com
- 11EquivityBest published nearshore versus US-based price sheet with paralegals and intake listedNearshore full-time professionals at $2,400 a month for 160 hours, part-time at $1,360 for 80, and US-based full-time at $6,144, with virtual paralegals, legal assistants, and client intake listed as services, nearshore bilingual professionals stated, and a talent pool you choose from, per equivityva.com.Verified Sep 2026 · equivityva.com/pricing
- 12WishupFastest published start for a dedicated offshore assistant, legal scope stated in one linePrime assistants at $1,999 a month, Elite at $2,999, and US-based at $5,400, at four or eight hours a day, a dedicated assistant with a VA manager, free replacement, cancel anytime, a start in 60 minutes, and legal firms named as an industry served, per wishup.co.Verified Sep 2026 · wishup.co/pricing
Four products answer one search. Pick the one you are actually buying.
Most comparison pages in this category rank a legal answering service next to a staffing firm next to a paralegal provider as if they were the same product with different prices. They are four different purchases with different supervision obligations under your state’s rules, and the honest way to shop is to decide the model first and the vendor second. The four rows below carry the verified entry prices from this page’s table; the columns next to them say what each model is good at and where it breaks.
| Model | Who does the work | Entry price (verified September 19, 2026) | Spanish handling | Strong at | Breaks at |
|---|---|---|---|---|---|
| Legal answering service or AI receptionist | A shared pool of live receptionists, or a software agent, on your line around the clock | Abby Connect from $165/mo; Alert Communications from $240; Ruby from $250; Smith.ai from $300; Back Office Betties from $333; PATLive from $189 for 100 min | Included at Back Office Betties, Abby Connect, PATLive; priced add-on at Smith.ai; available at Ruby and Alert | Pickup at every hour, overflow, a short scripted intake, warm transfers, no missed call | The third follow-up call, the documents nobody chased, the conflict names never entered, the refusal delivered in Spanish by someone who knows your practice |
| Staffing and placement | A person recruited for you, whom you train and manage | Virtual Latinos $1.6K to $4.4K/mo by tier; Equivity nearshore from $1,360/mo part-time; Uassist.ME from $1,900/mo if you manage | Core at Virtual Latinos and Uassist.ME; stated but unspecified at Equivity | Lowest managed-model entry; bilingual nearshore talent; a person who is yours | You are the supervisor, the trainer, and the UPL compliance officer; the refusal discipline is whatever you build and keep current |
| Managed legal staffing provider | A dedicated remote legal assistant, intake specialist, or paralegal employed and supported by the provider | Legal Soft from $2,227/mo; Get Staffed Up from $2,145; Uassist.ME managed from $2,200; Stealth Agents $10 to $15/hr; Wishup from $1,999; MyOutDesk by consultation | Available at Legal Soft; core at Uassist.ME; not published at Get Staffed Up, Stealth Agents, Wishup, MyOutDesk | Paralegal and case manager roles at some, long software lists, HR and replacement handled, one accountable vendor | A Spanish-first practice at the ones that publish none; a legal-advice boundary that four of six do not write down; starting-at prices that resolve on a call |
| Dedicated bilingual intake operator | One named native English and Spanish operator, supervised office, Eastern Time, intake only, under your attorney’s letter | $897/mo for 20 hrs/wk; $1,497/mo for 40, flat, no setup fee (Assistiq) | Native English and Spanish as core capability, same person both languages, refusals scripted in Spanish, no surcharge | Spanish-first callers finished rather than transferred; checklist, conflict names, consults, and documents chased in your system; five published refusals; documented SOPs; 5-business-day replacement | Paralegal or drafting work (never); a 24/7 line by one person; US-based staff (none); platform pre-training (you teach your setup in the onboarding week); the lowest plan price on this page |
The pairing most firms land on is not one row. An answering layer takes the hours the office is dark; a human takes the follow-through and the refusal that has to be delivered by someone who knows your practice. For the dedicated row, coverage is scheduled per engagement and anchored on Eastern Time, with 20+ hours of live coverage a day available across the operation. The honest constraint is shift count: one operator works one shift, so an around-the-clock line is a two-operator or multi-shift configuration, or a paired answering layer, never a promise a single assistant can keep.
Best dedicated bilingual intake operator, intake-only scope
Dedicated means one named person, not a pool and not a placement you manage: the same operator works your intake desk every business day, learns your checklist, your calendar rules, and your escalation contacts, and does the follow-through an answering service hands back to you. One company on this page runs that model bilingual by default from a supervised office, under published refusals and your attorney’s letter, and it is the one publishing the page.
01 · Assistiq
Model: dedicated named operator, supervised office · Delivery: office-based, LATAM, Eastern Time · Price: $897 to $1,497/mo flat, no setup fee · Spanish: native EN/ES core, same operator both languages · Scope: intake only; five published refusals; supervising attorney letter; works in your Clio, Filevine, MyCase, or Lawmatics after onboarding, not pre-fitted
Assistiq staffs one native bilingual English and Spanish operator per firm, recruited from Latin America, working a scheduled shift from a managed office on company-issued equipment, anchored on Eastern Time, on the intake desk of your Clio, Filevine, MyCase, Lawmatics, CASEpeer, or PracticePanther. The operator answers new callers in either language, runs your approved intake script, asks your written acceptance checklist and records the answers verbatim, captures the party names your conflict check needs, books consultations with confirmations and reminders in the caller’s language, follows up unsigned leads and the documents your attorney requested, and logs every step in your system. Five refusals hold on every call in both languages: no legal advice, no case evaluations or merit opinions, no outcome or timeline promises, no fee quotes or negotiation, no document interpretation, and the operator is never presented as a lawyer or a notario. A supervising attorney at your firm signs an engagement letter before Day 1 naming the scope, the refusals, the routing rules, the confidentiality obligations, and consent to weekly recorded-call review. Every account carries an embedded supervisor who documents your workflows as written SOPs, plus a 3-operator warm bench, so a departure triggers a documented handoff inside 5 business days rather than your downtime. Published pricing on assistiq.io/pricing: $897 a month for 20 hours a week (Starter) and $1,497 a month for 40 hours a week (Operator), flat, with no setup, placement, or onboarding fee, no contract, and no bilingual surcharge.
Scored on the same five axes as everyone else: full marks on bilingual coverage, pricing transparency, staffing model, and billing structure; 19 of 25 on legal scope, because the boundary statement is the most complete on the page and the practice scope is the narrowest: intake only, no paralegal work, and operators arrive prepared for bilingual phone and office work and the refusal discipline, not pre-fitted to any case management system. Your team teaches your Clio or Filevine setup, your intake form logic, and your calendar rules during the 7-day onboarding and the supervisor writes the SOPs as the week runs; a staffing page that says its candidates have used Clio before is making a different and narrower claim, and this page credits it. Coverage is scheduled per engagement and anchored on Eastern Time, with 20+ hours of live coverage a day available across the operation. The honest constraint is shift count: one operator works one shift. Covering the business day and the evening is a two-operator Team configuration at $3,497 a month on a 6-month minimum; a 24/7 line is a multi-shift Team or Custom configuration or a paired answering layer.
The honest limits: Assistiq never staffs paralegals, case managers, or drafters, so if your gap is substantive work, Legal Soft, Stealth Agents, Equivity, and MyOutDesk are the rows to read; there are no US-based operators, and seven providers here are US-staffed; this is not the cheapest plan on this page (every answering plan and every hourly provider is); and if your book is English-only and price is the only axis, several providers below will serve you for less. Universal terms on every engagement: 7-day onboarding; 7-day money-back on Starter & Operator; Unlimited replacements: 5-business-day SLA, 3-operator warm bench; No annual contract, no buyout fees, cancel after Month 1.
Best for: Immigration, family, employment, criminal defense, estate, and bankruptcy firms anywhere in the United States whose new callers are Spanish-first and whose intake desk needs the script run, the checklist recorded, the consult booked, and the refusal delivered in the caller’s language, by the same person, every day, with every legal question routed to an attorney. The engagement is described on our legal intake virtual assistant page; personal injury firms read our personal injury intake outsourcing page instead.
Sources (checked Sep 2026): https://assistiq.io/pricing · https://assistiq.io/legal-intake-virtual-assistant · https://assistiq.io/use-cases/personal-injury-intake
Bilingual providers with a published price and legal scope
Four providers state Spanish on their own pages, publish a figure, and name legal scope. They rank above every provider that leaves one of those three blank. They are four different models, a US answering-plus-assistant shop, an all-bilingual nearshore provider, a legal intake call center, and a managed staffing firm, which is why the category label is about what they publish, not what they are.
02 · Back Office Betties
Model: dedicated team of 8 to 10 receptionists per firm; one dedicated assistant · Delivery: United States · Price: answering from $333/mo, assistants from $886/mo, $399 onboarding · Spanish: bilingual receptionists at no additional cost · Software: Clio Grow, Acuity, Calendly, LawPay
Back Office Betties publishes two price sheets on one page: legal answering at $333 a month for 100 minutes, $618 for 200, $1,158 for 400, and $1,338 for 500, and virtual legal assistants at $886 a month for 20 hours, $1,661 for 40, and $2,325 for 60, with a $399 one-time onboarding fee for the first 100 minutes or 30 days. It states that Spanish-speaking bilingual virtual legal receptionists are available at no additional cost, that every receptionist and assistant is located in the United States, that a firm is served by a dedicated team of 8 to 10 receptionists rather than a company-wide pool, and that an unsatisfactory assistant is rematched at no additional cost. Its intake scope names lead qualifying, custom legal intakes, appointment scheduling, payment processing, and outbound follow-up, with Clio Grow, Acuity, Calendly, and LawPay named. It ranks second, above every managed staffing provider, because it is the only US-based provider on the page that prices both the phone and the desk with Spanish included. The trade-offs: minute metering on the answering side, an onboarding fee, and no statement on the page about legal advice.
Best for: A firm that wants US-based legal answering and a US-based assistant from one vendor, Spanish included at no extra cost, a full price sheet down to the onboarding fee, and Clio Grow named.
Sources (checked Sep 2026): https://www.backofficebetties.com/pricing
03 · Uassist.ME
Model: dedicated; managed tier with supervision and QA · Delivery: Central America · Price: from $1,900/mo you manage, $2,200/mo managed; BPO bilingual from $12.50/hr · Spanish: all specialists bilingual EN/ES · Scope: legal named as a vertical, legal intake case study
Uassist.ME publishes two starting points for a dedicated full-time assistant, $1,900 a month if your firm manages the person and $2,200 a month with supervision and QA oversight included, plus a BPO program with bilingual agents from $12.50 an hour. Every specialist is stated to be bilingual in English and Spanish, with a B2 English minimum for client-facing roles and C1 for high-communication ones, working from a Central American office. Legal is named as a served vertical, the site carries a published case study on scaling legal intake, and vertical certification including legal is stated. Terms are month-to-month with 30 days notice and a two-week replacement guarantee. It ranks third because the bilingual claim is the strongest of any provider other than Assistiq and the managed tier is priced. The trade-offs: no case management software named, no legal-advice boundary printed, and starting-at figures for a junior full-time base.
Best for: A firm that wants every specialist bilingual by default, a choice between managing the assistant itself and paying for supervision and QA, a two-week replacement guarantee, and month-to-month terms.
Sources (checked Sep 2026): https://www.uassistme.com/
04 · Alert Communications
Model: live intake specialists, pool, 24/7 · Delivery: California · Price: from $240/mo 100 min; $590/mo 250 min; Premier $550 + $75 retainer; $2.50/min + $100 retainer · Spanish: bilingual legal intake stated · Software: Clio, Filevine · Boundary: no legal advice, printed
Alert Communications publishes four plans: Basic at $240 a month for 100 minutes, Advanced at $590 for 250, Premier at $550 plus a $75 retainer for 250, and Alert Go at $2.50 a minute with a $100 retainer, with a note that additional usage, overages, setup fees, and add-ons may apply. It describes 24/7 call triage and bilingual legal intake by trained intake specialists who screen cases, schedule consultations, qualify cases, document case facts, and coordinate retainer delivery, names Clio and Filevine, states no long-term contracts, and prints, twice, that it is intended for law firms only and does not provide legal advice. It ranks fourth because that boundary statement is the plainest on the page and the software is named. The trade-offs: a shared pool rather than a named person, retainers and overage terms on top of the plan price, and the follow-through after the call staying with your office.
Best for: A firm that wants a legal-only intake call center around the clock, the no-legal-advice statement in writing, Clio and Filevine named, and a plan under $250 a month to start.
Sources (checked Sep 2026): https://www.alertcommunications.com/
05 · Legal Soft
Model: dedicated full-time; HR and onboarding handled · Delivery: Latin America and the Philippines · Price: from $2,227/mo by role; paralegal from $2,922 · Spanish: bilingual support available · Scope: fifteen practice areas; intake through paralegal
Legal Soft publishes the most complete per-role price sheet on this page: intake specialists, legal assistants, and document collectors from $2,227 a month, bookkeepers from $2,327, case managers from $2,525, paralegals from $2,922, and demand writers, marketing specialists, and remote attorneys above that. It names fifteen practice areas including immigration, family law, and personal injury, lists tasks from answering calls and qualifying new clients through retainer agreements, document collection, lien negotiation, and drafting, states bilingual support is available with English and Spanish staff shown from Latin America and the Philippines, and offers full-time dedicated staff working exclusively for your firm, a start in under three days, and no lock-in contracts. It ranks fifth, and first among providers that staff paralegals, because the price sheet and the practice list are real. The trade-offs: no case management software named, no legal-advice boundary printed, Spanish stated for the roster rather than the seat, and a scope that reaches into substantive work your attorney has to supervise.
Best for: A firm that wants one vendor for the whole ladder, intake specialist, legal assistant, case manager, paralegal, and demand writer, each with a published starting price, and bilingual staff available on request.
Sources (checked Sep 2026): https://www.legalsoft.com/
Answering, placement, and managed providers with a published figure
Seven companies publish a figure and real legal scope, and the order among them is decided by how complete the figure is, whether the legal-advice boundary is written down, and whether Spanish is core, an add-on, or absent.
06 · Smith.ai
Model: shared, live-staffed 24/7 · Delivery: United States, no overseas agents · Price: $300/mo 30 calls, $810/mo 90, $2,100/mo 300, overage per call · Spanish: dedicated Spanish line as a priced add-on · Software: Clio
Smith.ai publishes per-call plans, Starter at $300 a month for 30 calls with $11.50 a call over, Basic at $810 for 90 calls with $10.50 over, and Pro at $2,100 for 300 calls with $8.50 over, plus enterprise by contact. Lead qualification and a five-question new client intake are included, extended intake adds six questions at $1.50 a call, custom intake adds items at $0.25 each, and a dedicated Spanish line answered by a fluent Spanish-speaking agent is priced as an add-on at $1.00. It states no overseas agents and month-to-month terms and names Clio among its integrations. It ranks sixth because the price sheet is the most granular on the page and the intake options are priced rather than promised. The trade-offs: a shared pool, Spanish as a metered add-on rather than the default, and no legal-advice statement on the page.
Best for: A firm that wants per-call rather than per-minute answering, priced intake add-ons it can switch on, Clio named, and US agents only.
Sources (checked Sep 2026): https://smith.ai/pricing
07 · Virtual Latinos
Model: placement; your firm trains and manages · Delivery: Latin America, US time zones · Price: $1.6K to $2.9K/mo Starter, $1.7K to $3.4K Professional, $2.1K to $4.4K Advanced, no setup fees · Spanish: English plus Spanish or Portuguese · Scope: virtual legal assistant role listed
Virtual Latinos publishes three monthly ranges by experience, Starter at $1.6K to $2.9K, Professional at $1.7K to $3.4K, and Advanced at $2.1K to $4.4K, with no recruitment, access, or setup fees, for English plus Spanish or Portuguese speaking professionals from Latin America working US time zones as long-term dedicated team members. A virtual legal assistant role is listed among its roles, the firm trains and manages the assistant with Virtual Latinos providing support and guidance, and a replacement is offered at no extra cost with conditions. It ranks seventh because Spanish is core and the ranges are published. The trade-offs: no intake tasks, software, or legal-advice boundary on the page read, ranges rather than rates, and a model that puts supervision and UPL discipline on your firm.
Best for: A firm with an office manager who has room to train and manage a bilingual Latin American assistant directly and wants published monthly ranges with no recruitment or setup fees.
Sources (checked Sep 2026): https://www.virtuallatinos.com/pricing/
08 · Stealth Agents
Model: dedicated full-time only; client success manager · Delivery: not published on the page read · Price: $10 to $15/hr · Spanish: not published · Software: eleven named · Boundary: does not practice law, printed
Stealth Agents publishes an hourly range of $10 to $15 for full-time legal virtual assistants, roughly $1,600 to $2,400 a month at 40 hours as stated on its page, names eight practice areas and eleven tools including Clio, MyCase, PracticePanther, Filevine, CosmoLex, NetDocuments, DocuSign, PACER, LawPay, Westlaw, and LexisNexis, lists intake calls, conflict checks, retainer preparation, docket management, and drafting from attorney-approved templates, and prints that its assistants do not practice law, cannot give legal advice, and do not make strategic legal decisions. Placements are full-time only with a client success manager, a free replacement guarantee, and no long-term contracts. It ranks eighth because the scope and boundary statement are among the strongest on the page while Spanish and staff location are not published at all. The trade-offs: hourly metering, a range rather than a rate, and no bilingual claim.
Best for: An English-only practice that wants the longest published legal software list from an hourly provider, the UPL line in writing, and a free replacement guarantee.
Sources (checked Sep 2026): https://stealthagents.com/legal-virtual-assistant/
09 · Ruby
Model: shared receptionist team, 24/7 · Delivery: not published · Price: $250/mo 50 min, $395/mo 100, $720/mo 200, $1,725/mo 500, no setup fees · Spanish: bilingual handling available · Software: not named on the pages read
Ruby publishes four minute plans, $250 a month for 50 minutes, $395 for 100, $720 for 200, and $1,725 for 500, with no activation, onboarding, or setup fees, client intake and lead qualification in every plan, and a law firm page covering appointment scheduling, client intake, call screening, and callback prioritization. Spanish and bilingual call handling is stated as available around the clock, and the model is a shared team of receptionists. It ranks ninth because the plans are clean and the legal page is real. The trade-offs: no case management software named on the pages read, no legal-advice statement, receptionist location not published, and Spanish available rather than included or core.
Best for: A firm that wants a widely known answering brand with clean minute plans, no setup or onboarding fees, and bilingual handling available on request.
Sources (checked Sep 2026): https://www.ruby.com/pricing/ · https://www.ruby.com/legal/
10 · Get Staffed Up
Model: dedicated full-time; account manager; 90-day hypercare · Delivery: Latin America and South Africa · Price: intake specialist from $2,395/mo; receptionist $2,145; legal assistant $2,545 · Spanish: not published · Scope: thirteen practice areas
Get Staffed Up serves law firms only and publishes a per-role sheet: intake specialists from $2,395 a month, receptionists and billing assistants from $2,145, legal assistants from $2,545, and marketing assistants from $2,645, for full-time staff from Latin America and South Africa on month-to-month agreements with 30 days notice, a dedicated account manager, a 90-day hypercare onboarding program, a stated 97 percent retention rate, and a replacement guarantee. Thirteen practice areas are named. It ranks tenth because, for a provider with a large Latin American bench, no Spanish or bilingual capability is published anywhere we read, no case management software is named, and no legal-advice boundary is printed. The price sheet and the onboarding program are the strengths.
Best for: A law firm that wants a law-firm-only staffing provider with a long onboarding program and a per-role price sheet, and does not need Spanish stated in writing.
Sources (checked Sep 2026): https://www.getstaffedup.com/
11 · Equivity
Model: pool you choose from; dedication not stated · Delivery: nearshore (unnamed) and United States · Price: nearshore $1,360/mo 80 hrs, $2,400/mo 160 hrs; US-based $6,144/mo 160 hrs · Spanish: nearshore bilingual professionals, unspecified · Scope: virtual paralegals, legal assistants, client intake
Equivity publishes a two-column price sheet: nearshore professionals at $1,360 a month for 80 hours, $2,400 for 160, and $2,880 for a lead role, and US-based professionals at $3,072 for 80 hours and $6,144 for 160, with marketing tiers above each. Its services list virtual paralegals, legal assistants, and client intake across bankruptcy, family law, litigation, and real estate, it references nearshore bilingual professionals, and it invites you to choose from a pool of talent. It ranks eleventh because the plans are priced and the legal roles are named while the bilingual claim is unspecified, no software or legal-advice boundary appears, and dedication, replacement, and contract terms are not published.
Best for: A firm that wants to see nearshore and US-based hourly plans side by side from one vendor and needs paralegal or intake roles named.
Sources (checked Sep 2026): https://www.equivityva.com/pricing
12 · Wishup
Model: dedicated; VA manager · Delivery: India and United States · Price: Prime $1,999/mo, Elite $2,999/mo, US-based $5,400/mo, 4 or 8 hrs/day · Spanish: not published · Scope: legal firms named as an industry
Wishup publishes three assistant plans, Prime at $1,999 a month, Elite at $2,999, and US-based at $5,400, each at four or eight hours a day, with annual discounts, a dedicated assistant with a VA manager, free replacement, cancel-anytime month-to-month terms, and a start in 60 minutes. Legal firms are named as an industry served for admin and operations. It ranks twelfth because the legal scope is one line, no legal tasks or software are named, no legal-advice boundary is printed, and Spanish is not published. The price sheet and the start time are the strengths.
Best for: A firm that needs a dedicated offshore assistant for admin and operations starting within the hour, with a manager attached and cancel-anytime terms, and does not need legal-specific scope or Spanish.
Sources (checked Sep 2026): https://www.wishup.co/pricing
Every provider we checked, one sourced table.
All 18 providers, side by side, with the software, legal-advice, and bilingual claims as each publishes them. Prices and claims read on September 19, 2026 from each provider’s own pages; unpublished prices are marked by consultation and are not estimated. Delivery geography is reported, not scored. Assistiq’s own tier detail is on the pricing page and the intake desk is described on the legal intake virtual assistant page.
Six providers appear in the table without a ranking slot. Four publish no price on any page we could read: MyOutDesk (sixteen platforms named and the substantive-work boundary printed), LEX Reception (nine platforms named, English and Spanish for immigration practices), Answering Legal (ten integrations named, 100% US-based bilingual staff), and Nexa (minute plans without dollar figures). Two publish full price sheets but no legal scope on the pages we read: Abby Connect and PATLive, both with Spanish included at no extra cost.
Providers we could not read first-party on September 19, 2026, including one legal intake call center whose site refused the connection twice, are not listed at all.
Sources (checked Sep 2026): https://www.myoutdesk.com/industries/legal/ · https://www.lexreception.com/ · https://www.answeringlegal.com/ · https://www.nexa.com/pricing · https://www.abby.com/pricing/ · https://www.patlive.com/pricing/
| Provider | Verified price | Model | Delivery | Spanish | Software, scope, and legal-advice boundary published |
|---|---|---|---|---|---|
| Assistiq · Starter | $897/mo flat · 20 hrs/wk · No setup fee · No contractPublished · assistiq.io/pricing | Dedicated named operator, supervised office | Office-based, LATAM, Eastern Time | Native EN/ES core, same operator both languages, no surcharge | Intake only: new-caller intake, checklist screening, conflict-check capture, consultation booking, unsigned-lead and document follow-up, record hygiene in your Clio, Filevine, MyCase, or Lawmatics after a 7-day onboarding; five published refusals; supervising attorney letter before Day 1; not pre-fitted to any platform |
| Assistiq · Operator | $1,497/mo flat · 40 hrs/wk · No setup fee · No contractPublished · assistiq.io/pricing | Dedicated named operator, supervised office | Office-based, LATAM, Eastern Time | Native EN/ES core, same operator both languages, no surcharge | Same intake-only scope, full-time; 5-business-day replacement SLA; supervisor documents your SOPs and refusal scripts |
| Back Office Betties | Answering: $333/mo 100 min · $618/mo 200 · $1,158/mo 400 · $1,338/mo 500 · Assistants: $886/mo 20 hrs · $1,661/mo 40 · $2,325/mo 60 · $399 one-time onboardingVerified Sep 2026 · backofficebetties.com/pricing | Dedicated team of 8 to 10 receptionists per firm; one dedicated assistant | United States, all staff | Spanish-speaking bilingual receptionists at no additional cost | Lead qualifying, custom legal intakes, appointment scheduling, payment processing, outbound follow-up; Clio Grow, Acuity, Calendly, LawPay; no-legal-advice statement not found |
| Uassist.ME | From $1,900/mo full-time (you manage) · From $2,200/mo (managed, supervision and QA) · BPO bilingual from $12.50/hrVerified Sep 2026 · uassistme.com | Dedicated; managed tier adds supervision | Central America | All specialists bilingual English and Spanish, B2 minimum, C1 for high-communication roles | Legal named as a served vertical; published legal intake case study; vertical certification stated; software and legal-advice boundary not named; two-week replacement; month-to-month, 30 days notice |
| Alert Communications | Basic $240/mo 100 min · Advanced $590/mo 250 min · Premier $550/mo + $75 retainer · Alert Go $2.50/min + $100 retainer · Overages, setup fees, and add-ons may apply, as publishedVerified Sep 2026 · alertcommunications.com | Live intake specialists, pool | California | Bilingual legal intake, 24/7, bilingual teams stated | Case screening, consultation scheduling, lead capture, retainer coordination; Clio, Filevine; "We do not provide legal advice" printed; no long-term contracts |
| Legal Soft | Intake Specialist, Legal Assistant, Document Collector from $2,227/mo · Case Manager from $2,525 · Paralegal from $2,922 · Demand Writer from $2,997Verified Sep 2026 · legalsoft.com | Dedicated full-time; HR and onboarding handled | Latin America and the Philippines | Bilingual support available; English and Spanish staff shown | Fifteen practice areas incl. immigration, family, PI; answer calls, qualify and sign up new clients, retainer agreements, document collection, lien negotiation, drafting; software not named; legal-advice boundary not found; start under 3 days; no lock-in |
| Smith.ai | Starter $300/mo 30 calls ($11.50/call over) · Basic $810/mo 90 calls ($10.50) · Pro $2,100/mo 300 calls ($8.50) · Extended intake $1.50/call · Spanish line add-on $1.00Verified Sep 2026 · smith.ai/pricing | Shared, live-staffed 24/7 | United States, no overseas agents | Dedicated Spanish line as a priced add-on, answered by a fluent Spanish-speaking agent | Lead qualification, five-question intake free, extended and custom intake priced; Clio; legal-advice boundary not found; month-to-month |
| Virtual Latinos | Starter $1.6K to $2.9K/mo · Professional $1.7K to $3.4K/mo · Advanced $2.1K to $4.4K/mo · No recruitment, access, or setup feesVerified Sep 2026 · virtuallatinos.com/pricing | Placement; your firm trains and manages | Latin America, US time zones | English plus Spanish or Portuguese speakers | Virtual legal assistant role listed; software, intake tasks, and legal-advice boundary not on the page read; replacement at no extra cost with conditions |
| Stealth Agents | $10 to $15/hr full-time · Roughly $1,600 to $2,400/mo at 40 hrs/wk as publishedVerified Sep 2026 · stealthagents.com/legal-virtual-assistant | Dedicated full-time only; client success manager | Not published on the page read | Not published | Eight practice areas; intake calls, conflict checks, retainer prep, docket management, drafting from attorney-approved templates; Clio, MyCase, PracticePanther, Filevine, CosmoLex, NetDocuments, DocuSign, PACER, LawPay, Westlaw, LexisNexis; does not practice law or give legal advice, printed; free replacement; no long-term contracts |
| Ruby | $250/mo 50 min · $395/mo 100 min · $720/mo 200 min · $1,725/mo 500 min · No activation, onboarding, or setup feesVerified Sep 2026 · ruby.com/pricing · ruby.com/legal | Shared receptionist team | Not published | Spanish and bilingual call handling available, 24/7 | Client intake, lead qualification, appointment scheduling, call screening for law firms; software not named on the pages read; legal-advice boundary not found |
| Get Staffed Up | Intake Specialist from $2,395/mo · Receptionist $2,145 · Billing Assistant $2,145 · Legal Assistant $2,545 · Marketing Assistant $2,645Verified Sep 2026 · getstaffedup.com | Dedicated full-time; account manager; 90-day hypercare onboarding | Latin America and South Africa | Not published | Thirteen practice areas; scheduling, intake, follow-ups, case file management, billing; software not named; legal-advice boundary not found; month-to-month, 30 days notice |
| Equivity | Nearshore: $1,360/mo 80 hrs · $2,400/mo 160 hrs · $2,880/mo lead · US-based: $3,072/mo 80 hrs · $6,144/mo 160 hrsVerified Sep 2026 · equivityva.com/pricing | Pool you choose from; dedication not stated | Nearshore (unnamed) and United States | Nearshore bilingual professionals, languages not specified | Virtual paralegals, legal assistants, client intake listed; bankruptcy, family, litigation, real estate named; software and legal-advice boundary not found; terms not published |
| Wishup | Prime $1,999/mo · Elite $2,999/mo · US-based $5,400/mo · 4 or 8 hrs/day · Annual discounts publishedVerified Sep 2026 · wishup.co/pricing | Dedicated; VA manager | India and United States | Not published | Legal firms named as an industry for admin and ops; no legal tasks or software named; free replacement; cancel anytime; start in 60 minutes |
| MyOutDesk | Not published (varies by role, by consultation)Checked Sep 2026 · no public pricing | Dedicated full-time; rematch, no replacement fees | Not published | Not published | Eleven practice areas; Clio, MyCase, PracticePanther, Smokeball, Filevine, CosmoLex, Rocket Matter, LEAP, TimeSolv, Tabs3, NetDocuments, iManage, Westlaw, LexisNexis, Needles, QuickBooks; substantive legal work, legal advice, and representation stay with your attorneys, printed; matched within 7 days |
| LEX Reception | Not published (plans behind registration)Checked Sep 2026 · no public pricing | Legal receptionists, 24/7/365 | Not published | English and Spanish; dedicated client service in both for immigration practices | Legal intake and case screening; Clio, MyCase, LawPay, PracticePanther, Filevine, Lawmatics, Smokeball, CosmoLex, CASEpeer |
| Answering Legal | Not published on the page read (pricing page linked)Checked Sep 2026 · no public pricing on page read | Receptionist pool, 24/7/365 | United States, 100%, stated | English or Spanish; 100% US-based bilingual receptionist staff | Custom legal intake, first-stage intake and warm transfers; MyCase, Clio Grow, PracticePanther, Smokeball, Lead Docket, Lawmatics, Smart Advocate, Litify, Salesforce, Zapier |
| Nexa | Plans by minutes (100, 300, 500), dollar figures not published; overage at base rateChecked Sep 2026 · no public pricing | Live receptionists, 24/7/365 | Arizona headquarters; staffing location not published | Bilingual call answering listed | Client and patient intake in the two larger plans; legal integrations shown as logos, not named |
| Abby Connect | $165/mo 50 min · $329/mo 100 · $599/mo 200 · $1,380/mo 500 · Enterprise custom · AI minutes count at halfVerified Sep 2026 · abby.com/pricing | Dedicated small receptionist team | United States, Las Vegas | English and Spanish answering included in every plan | Legal scope not on the pages read; integrations not named; month to month |
| PATLive | $49/mo pay as you go + $2.99/min · $189/mo 100 min · $349/mo 200 · $759/mo 500 · $1,499/mo 1,000Verified Sep 2026 · patlive.com/pricing | Human receptionists, 24/7/365 | United States | Bilingual English and Spanish at no additional cost | New client intake listed generically; legal scope not on the pages read; integrations not named |
Verified September 19, 2026 on each provider’s own pages · Unpublished prices marked by consultation, never estimated · Software and legal-advice claims as published
The next step
If the dedicated row already reads like your firm, the fastest way to check the fit is a 30 minute call. If you need a paralegal or an answering pool is the right model for you, we will say so on the call.
Common questions from firms comparing companies.
01What is the best virtual assistant company for a law firm in 2026?
02Which legal virtual assistant companies publish their pricing?
03How much does a bilingual legal virtual assistant cost?
04What can a legal virtual assistant do without practicing law?
05Which providers offer Spanish-speaking legal intake or paralegal support?
06Which providers work in Clio, Filevine, MyCase, or Lawmatics?
07Should a law firm use a legal answering service instead of a virtual assistant?
08Is Assistiq a legal virtual assistant company?
09Which companies offer bilingual paralegal virtual assistant services?
10Can you trust a ranking of legal VA companies published by a company on the list?
Ready to look at the dedicated model itself? The legal intake virtual assistant page covers the desk, the five refusals, the supervising attorney letter, and the onboarding in full, and the personal injury intake outsourcing page covers the PI engagement. Pricing the phone separately? The best bilingual virtual receptionist services ranking covers answering pools and AI receptionists, and the best bilingual virtual assistant companies ranking covers the wider bilingual staffing market.
If the dedicated bilingual row is the one you need.
30 minutes, no slides. We will walk through your practice areas, your case management system, your Spanish share of new callers, who your supervising attorney will be, and the hours you actually need covered, and tell you honestly whether one dedicated intake operator fits, whether it is a two-shift configuration, or whether a paralegal provider or an answering pool on this page is your better answer.
Or reach us directly at hello@assistiq.io.