PLATFORM SPOKE · HOME & FIELD SERVICES
Jobber virtual assistant working your schedule, quotes, and invoices in both languages.
One bilingual operator inside your Jobber, running the office layer: requests booked, visits confirmed, quotes chased, invoices followed up, and a review ask after every closed job.
Built for home and field service businesses running Jobber: lawn care, cleaning, plumbing, HVAC, electrical, and handyman operations where the owner is often still the office. Jobber tracks the request, the quote, the job, and the invoice, but the platform only pays off if somebody feeds it: calls answered, quotes chased, invoices followed up, clients kept informed. The operator takes that office layer, works it daily in English and Spanish, and leaves every trade judgment and every pricing decision with you and your crew.
ICP · SERVICE BUSINESSES RUNNING JOBBER, 2 TO 25 FIELD STAFF, FL/TX PRIMARY
- SCHEDULING
- Requests triaged, visits confirmed
- QUOTES
- Sent quotes chased on a cadence
- INVOICES
- Soft reminders until paid
- COVERAGE
- 24/7, scheduled per engagement, anchored on Eastern Time
- ONBOARDING
- 7 days, your team teaches your Jobber
The short answer
A Jobber virtual assistant is a person who works in your Jobber account as their job: booking requests into the schedule, confirming visits, chasing sent quotes, following up on unpaid invoices, and sending the review ask after every closed job. Assistiq staffs the seat with one named bilingual operator working English and Spanish on the same line, from a supervised office anchored on Eastern Time, at $897 a month for 20 hours a week or $1,497 a month for 40, flat, with no per-call metering and no language surcharge. The alternatives are Jobber’s own AI Receptionist add-on, which answers the first call, and per-call answering services, which typically meter $0.95 to $2.50 per call or $0.75 to $1.95 per minute. Which model fits depends on whether your gap is the first call or the follow-through; the verified table and the questions below carry the numbers.
Updated August 2026 · Assistiq tier facts from the published pricing page · Third-party figures verified August 2026 on each provider’s own site
Inside your Jobber, six lanes the operator runs.
The office layer of a service business, executed bilingually and documented in Jobber. Each lane has a hard boundary: the operator runs the coordination and the communication, and you and your crew own every trade judgment, every price, and every scope decision. This page is the platform-deep cut of our broader HVAC virtual assistant workflow, framed by Jobber specifically instead of by trade.
Requests triaged, the calendar kept full
New requests and online bookings land in Jobber at all hours. The operator works the queue during the shift: assessments and jobs booked into real openings, arrival windows confirmed with the client in English or Spanish, missing details gathered before the visit, and the schedule kept honest against your crew capacity. The homeowner hears back the same hour instead of the next day, which is usually the difference between winning the job and losing it to whoever answered first.
Day-of changes relayed before they cost a visit
A schedule is only as good as its day-of coordination. The operator relays on-my-way updates from the crew, calls the client when a job runs long and the next window slips, reworks the afternoon when a cancellation opens a slot, and flags conflicts to whoever owns your schedule before a truck drives to the wrong place. Every change lands in Jobber against the job, so the calendar your crew reads matches what was actually agreed on the phone.
Sent quotes chased until there is an answer
A quote that nobody follows up on is a job you already did the work of pricing and then gave away. The operator runs a timed cadence on every sent quote in Jobber: the check-in call, the question handled in the client's language, the approval converted to a scheduled job, and the clean handoff to you when the client wants to talk scope or numbers. The operator chases the decision and logs the outcome. You own the price.
Soft reminders until the invoice is paid
Unpaid invoices pile up because chasing them is nobody's favorite job. The operator makes it a routine: reminders on your cadence, the payment link resent, the question about a line item answered from the record or escalated to you, and the aging list reviewed every week so nothing quietly slips past sixty days. The operator never discounts and never renegotiates a bill; a dispute goes to you the same business day.
The post-job ask, timed and in the client's language
After a closed job, the operator runs the review ask: timed to the right moment, sent to the right clients, and written in the language the client actually used with you. A Spanish-first homeowner asked in Spanish reviews at a higher rate than one asked with an English template. The rating climbs without anyone on your crew remembering to send anything.
Texts and emails answered, attached to the job
Jobber keeps client conversations against the job, and the operator keeps the conversations moving: questions answered in English or Spanish, reschedules handled, photos and access notes collected before the visit, and every exchange logged where your crew will see it. Nobody on site starts a job missing the thing the client said on the phone last Tuesday.
Your crew may already work in Spanish. Now your office does too.
44.9 million people in the US speak Spanish at home (US Census Bureau, 2024 American Community Survey), concentrated in the same Florida and Texas metros where home and field service demand concentrates. For the businesses running Jobber, that number lives on both sides of the work order: a large share of the homeowners calling in prefer Spanish, and on many crews the field staff do too. The office in the middle is usually the only English-only link in the chain.
A native Spanish-speaking operator closes that gap in both directions. The request that came in from a Spanish-first homeowner gets booked in Spanish, the quote follow-up that stalls when the client does not fully understand the line items gets unstuck in one call, and the day-of schedule change reaches the crew in the language they actually use on site. Same Jobber workflow, a higher booking rate and a faster quote-to-job conversion, because nobody in the loop is waiting for a translation.
This is the operating discipline behind our broader bilingual virtual assistant service. The Jobber page is the platform-deep cut.
Nobody arrives knowing your Jobber. Here is what actually happens.
Vendors in this category like to claim their assistants show up already fluent in your platform. Treat that claim with suspicion. Your Jobber is configured around your business: your service areas, your quote templates, your price list, your invoicing rules, your review timing. An operator fitted to a generic template would run a generic version of your office instead of yours. Our model is the opposite: your team teaches your Jobber once, during a structured 7-day onboarding, and our supervisor turns that knowledge into written SOPs that outlast any individual operator.
Your team adds the operator to your Jobber and walks through how a request becomes a quote, a job, and an invoice in your account: your schedule views and crew assignments, your quote templates and price list, your invoicing and reminder rules, your review timing, and your escalation thresholds. Our supervisor sits in and documents every workflow into written SOPs for your account. End of Day 3, the operator can explain your Jobber setup back to you.
The operator shadows you or your office lead on live work: listens on booking and confirmation calls, watches requests move through quote and job in your account, follows an invoice from sent to paid, and runs role-plays on quote follow-up calls in English and Spanish under supervisor review until your handoff rules are automatic.
The operator takes first live booking and follow-up calls with the supervisor on the line. Anything ambiguous gets flagged, answered by your team, and written into the SOP the same day.
The operator runs the full office layer on their own: the schedule, client communication, quote follow-up, invoice reminders, and review requests. The supervisor stays in the background with daily check-ins and weekly call review.
The operator extends your office rather than standing in for your judgment. Your crew still does every job, you still set every price, and you still make every scope call. What changes is that the phone gets answered in two languages, the quote gets chased, the invoice gets paid, and Jobber reflects what is actually happening in the field.
The quote went out Tuesday morning. The follow-up call happened Thursday, in Spanish, and the job is on the schedule for Monday.
FROM THE FIELD-SERVICE OFFICE NOTEBOOK
Three lines the operator never crosses.
The division of labor is simple. A service job takes two kinds of work: the trade work of doing the job, pricing it, and standing behind it, and the office work of booking the call, chasing the quote, and collecting the invoice. The operator does the second and never touches the first. That boundary is what keeps the delegation honest and keeps you in charge of every call that needs your judgment.
Books the visit, never diagnoses the problem
The operator books the call, confirms the window, and relays what the client reports. The operator does not tell a homeowner what is wrong with their lawn, their pipes, or their panel, does not advise on materials or methods, and does not promise what a job will involve before your crew has seen it. The trade judgment stays with the people who hold the tools.
Your price list, nothing invented
The operator quotes only what your Jobber price list and quote templates already say, so a routine question gets answered on the call instead of becoming a callback. The operator does not invent pricing, does not discount, and does not price work your list does not cover. Anything that needs eyes on the job gets booked as an assessment, not guessed at over the phone.
Coordination, not commitments
The operator documents what the client wants and relays it. If a client wants to negotiate scope, dispute a charge, or change what was agreed, the operator captures the request and hands it to you the same business day. The conversations that decide the job and the money stay with your team.
Jobber’s AI answers the call. Nobody chases the quote.
Jobber sells its own answering layer: the AI Receptionist add-on answers calls and texts and captures the request when your office cannot pick up, per Jobber’s product page (verified August 2026). For first-touch coverage at that price point it is genuinely useful, and some businesses will be right to start there. The same is true of per-call answering services, which take the message and book the slot. All of these stop at the first touch. None of them calls the client back about the quote on Thursday, chases the invoice in week three, renews the conversation with a Spanish-first homeowner, or keeps your schedule honest when the day moves.
The operator model is a different job. One dedicated person working in your Jobber daily, carrying context across weeks, managed by an embedded supervisor against the SOPs your team helped write. The person who books the request on Monday is the same person chasing the quote on Thursday and the invoice in week three. If first-call coverage is genuinely all you need, the vendor add-on or an answering service is cheaper, and we will tell you that on the fit call. The full home-services picture is on our home services virtual assistant hub.
| Model | What you get | Published pricing | Language handling |
|---|---|---|---|
| Assistiq dedicated bilingual operator | One named operator working your full Jobber office layer: scheduling, dispatch follow-up, quote follow-up, invoice follow-up, review requests, and client communication, under an embedded supervisor. | $897/mo 20 hrs/wk · $1,497/mo 40 hrs/wk, flat, no meteringPublished · assistiq.io/pricing | Native English/Spanish core, no surcharge |
| Jobber AI Receptionist (vendor add-on) | Jobber's own answering layer: answers calls and texts when your office cannot pick up, captures the request, and can book work into the calendar. | Receptionist $29/mo as an add-on; included at no additional cost with the Plus planVerified Aug 2026 · getjobber.com | Not published |
| Per-call bilingual answering service (category) | Live agents answer the first call, take the message or book the slot, and hand off. No follow-up ownership after the call ends. | Typically $0.95 to $2.50 per call or $0.75 to $1.95 per minute, plan bundles vary by providerDocumented ranges · assistiq.io compare pages | Not published |
| In-house office admin / dispatcher | An employee in your office, on your books and your management time: recruiting, training, coverage for sick days and turnover all stay with you. | 15 to 30 dollars an hour plus benefits, per Indeed salary data for office administrator and dispatcher rolesVerified Aug 2026 · indeed.com | Not published |
Verified August 2026 on first-party pages · Gated or blocked prices are never estimated
Flat monthly, priced for the whole season.
Operator, the tier most service businesses start on, is $1,497 per month: one full-time bilingual operator at 40 hours per week, working from our managed office on company equipment, with an embedded supervisor, a 3-operator warm bench behind them, and a 5-business-day replacement SLA. Starter at $897 per month covers smaller operations testing the model with a part-time operator at 20 hours per week.
Team at $3,497 per month gives you two bilingual operators with a stepped-up shared supervisor on a 6-month minimum, which is the configuration for staffing more than one shift through the peak season. Custom is quote-based for five or more operators. No annual contract, cancel any month after the first, and Starter and Operator carry a 7-day money-back guarantee.
For the market-rate breakdown across the bilingual VA category, see the Spanish-speaking VA cost guide. For the full tier table, see the pricing page.
Common questions from businesses running Jobber.
01What is a Jobber virtual assistant?
02What tasks can a virtual assistant handle in Jobber?
03Can a virtual assistant run scheduling and dispatch in Jobber?
04How much does a Jobber virtual assistant cost?
05Is this the same as Jobber's AI Receptionist?
06Can a Jobber virtual assistant work with QuickBooks?
07Do your virtual assistants already know Jobber?
08Can I hire a virtual assistant instead of an office admin for my Jobber account?
09Do you also work in Housecall Pro or ServiceTitan?
Running Housecall Pro instead? The dedicated Housecall Pro virtual assistant page covers that platform's office layer, and the home services virtual assistant hub covers the vertical across platforms.
Talk through your Jobber account. 30 minutes, no slides, no pitch.
Bring your open-quote list and your unpaid-invoice count. We will walk through which lanes an operator takes over, where the boundaries sit, and you will know within the call whether we are a fit.
Or reach us directly at hello@assistiq.io.