How much does a home services virtual assistant or dispatcher cost?
A home services virtual assistant or dispatcher from Assistiq costs $1,497 a month full-time: one native bilingual English and Spanish operator, 40 hours a week, working in your ServiceTitan, Housecall Pro or Jobber. Starter is $1,097 a month for 20 hours a week, the size for a shop where the board is a half-day job or a one-crew contractor. Operator Pro is $1,797 a month for the same seat filled by someone with verified comparable work in your industry. The office seat, company-issued equipment, an embedded supervisor, a 3-operator warm bench and a 5-business-day replacement SLA are inside the price, with no setup fee and no annual contract.
Assistiq is a managed bilingual virtual assistant agency for US businesses: native bilingual English and Spanish operators working from a supervised office in Latin America, anchored to Eastern Time, full-time from $1,497 a month.
Assistiq prices as of October 16, 2026: Operator $1,497 a month full-time (40 hours a week), Operator Pro $1,797 a month full-time with verified comparable work in your industry, Specialist $2,497 a month full-time with two or more years of prior work in your vertical, and Starter $1,097 a month part-time (20 hours a week); two or more operators are quoted as Custom.
Assistiq details: Assistiq, bilingual virtual assistant company: official site and Assistiq pricing, updated October 2026.
- FULL-TIME DISPATCHER OR CSR
- $1,497 / mo · Operator, 40 hrs/wk
- PART-TIME
- $1,097 / mo · Starter, 20 hrs/wk
- PRIOR HOME SERVICES WORK
- $1,797 / mo · Operator Pro
- YEARS IN HOME SERVICES
- $2,497 / mo · Specialist, 2+ yrs
- TWO OR MORE OPERATORS
- Custom · by quote · 6-month minimum
Five tiers, one flat monthly price each.
Every tier on this table serves a home services office. Operator is the tier most service companies choose: one full-time bilingual dispatcher or CSR, $1,497 a month. On Operator, Operator Pro and Specialist the seat, hours, office and supervisor are the same; what changes is the person. The annual column is the monthly price times twelve, a budget line rather than a commitment.
If no Operator Pro or Specialist match is available within 5 business days, an Operator starts and the seat bills at the Operator price until the matching profile arrives. Full detail and the universal terms are on the pricing page.
| Tier | Monthly | Hours | Annual | Who it fits in a home services company |
|---|---|---|---|---|
| Starter | $1,097 | 1 operator · 20 hrs/wk part-time | $13,164 | A shop where the board is a half-day job, or a one-crew contractor. The Operator profile at part-time hours. |
| Operator | $1,497 | 1 operator · 40 hrs/wk full-time · every vertical | $17,964 | A full-time dispatcher or front-office CSR for one shift. The tier most service companies choose; your team teaches the workflow in the 7-day onboarding. |
| Operator Pro | $1,797 | 1 operator · 40 hrs/wk · relevant industry experience | $21,564 | The same seat, filled by someone with verified comparable work in home services. Specific software requirements are confirmed before matching. |
| Specialist | $2,497 | 1 operator · 40 hrs/wk · 2+ yrs in your vertical | $29,964 | The same seat, filled by someone with two or more years of prior work in home services, assessed for a more demanding role defined before matching. Never licensed work. |
| Custom | By quote | 2+ operators · supervisor configured to scope · 6-month minimum | By quote | Two or more operators: two dispatchers at the same time, or a daytime board plus a night or weekend window. Quoted on the fit call, 6-month minimum. |
Assistiq prices as of October 16, 2026 · English and Spanish on every tier at the same price · Custom has no published floor
Dispatcher or front-office assistant: the same price.
At Assistiq a dispatcher and a home services office assistant cost the same, because the price buys scheduled hours, a supervisor and a bench, not a job title. The question is what fills the hours. The board itself, end to end, is on the dispatcher virtual assistant page; the whole front office by trade is on the home services virtual assistant page.
Either way, the decisions stay yours: technical diagnosis, pricing outside your pricebook, safety judgment, and discounts, warranty calls or refunds are never operator work. And one trade is out of scope at any price: freight or trucking dispatch, meaning finding loads and negotiating rates with brokers, is a different trade, and we do not staff it.
| Seat | What fills the hours | Price |
|---|---|---|
| Dispatcher | Service calls answered and booked against open capacity in your field service platform, the day sequenced by zone and technician skill, techs and customers kept informed of ETAs and changes, open estimates and parts orders followed up, every step logged. | $1,497/mo full-time · $1,097/mo for a half-day board |
| Front-office assistant | Service-call intake in English and Spanish, booking in your field service platform, appointment windows confirmed, maintenance-agreement renewals worked before they lapse, estimate follow-up, parts coordination, CRM hygiene. | $1,497/mo full-time · $1,097/mo part-time |
| Both lanes needed at the same moment | The phones and the board need someone at the same time the follow-up does. One operator works one shift, so this is two seats. | Custom, quoted, 6-month minimum |
One dispatcher, one shift. Placed where the calls land.
Each dispatcher works one shift, scheduled where your call volume lands, including early mornings for the board build and evenings for the after-work calls. The plan hours can be scheduled anywhere in the day, so an evening or Saturday shift bills at the same tier price as a daytime one. Across the operation, 20+ hours of live coverage a day are available, scheduled per engagement and anchored on Eastern Time.
Covering the daytime board plus nights or weekends at the same time is a two-operator Custom configuration, quoted with a 6-month minimum. One operator is not a staffed 24-hour line, and we say so plainly. During onboarding we document your after-hours protocol: which calls page the on-call tech, which get booked for the morning, and what the emergency script says. Whatever lands outside the scheduled shift gets reconciled at the next scheduled hour.
If the thing keeping you up is literally the missed call at 9 PM, an answering service or an AI receptionist is the honest purchase, and we will say so on the fit call. Section 05 prices that option.
What the in-house seat costs, before benefits.
The two hourly figures below are in-house wages paid to employees, not an Assistiq rate. Bilingual dispatcher hires are advertised at $17 to $29 per hour plus benefits (ZipRecruiter, 2026), and average base pay for an in-house dispatcher in the United States is $21.27 an hour before benefits (Indeed, read September 2026). At the advertised range, a full-time in-house dispatcher sits above the Operator tier before you add payroll taxes, benefits, equipment, office space, and the coverage gap every time the seat turns over in a seasonal business.
The honest boundary: an in-house dispatcher is physically in the shop and can hand a tech a part off the shelf, walk to the warehouse and cover the counter. A virtual seat cannot. If the job needs that, hire locally; the in-house hire vs managed agency comparison walks the whole ledger.
For what other providers charge, the Spanish-speaking virtual assistant cost page lays out provider pricing across the market, and the LATAM bilingual VA market rates report shows the verified rates behind it.
| Anchor | Figure | Source |
|---|---|---|
| Bilingual dispatcher hires, advertised | $17 to $29 per hour plus benefits | ZipRecruiter, 2026 · as cited on our home services page |
| In-house dispatcher, average base pay | $21.27 per hour before benefits | Indeed career salary page, 18.7k salaries, updated September 14, 2026 · read September 2026 |
| Assistiq Operator, for reference | $1,497 a month flat, $17,964 a year | Published · assistiq.io/pricing · prices as of October 16, 2026 |
Hourly figures are in-house employee wages · Assistiq prices flat by the month, with no hourly meter
Answering service, AI receptionist, or a dispatcher seat.
The units differ, so read each option in the unit it is sold in. Answering services price per call or per minute: at the typical $0.95 to $2.50 per call, 300 bilingual calls a month lands between $285 and $750; on per-minute plans at $0.75 to $1.95 with a four-minute average, the same volume runs $900 to $2,340. A dispatcher seat is priced flat by the month, with Spanish and English native to the same operator and no meter.
If reception-only coverage is genuinely all you need, an answering service is cheaper and we will tell you that on the fit call. What it does not give you is a person who runs the board: nobody on that model reworks the day when a job runs long, calls the crew in Spanish, or chases the estimate from Tuesday. The structural comparison is on the answering service vs bilingual VA page.
| Option | Published pricing | What it covers |
|---|---|---|
| Answering service, per call | $0.95 to $2.50 per inbound call answered, typical | Shared-pool agents pick up and read your script. Nobody on that model runs your board. |
| Answering service, per minute | $0.75 to $1.95 per minute, typical | The call clock starts when the agent answers. Spanish handling is sometimes a surcharge on top. |
| Jobber's AI Receptionist | $29 a month as an add-on; included at no additional cost with the Plus plan, per Jobber, verified August 2026 | Picks up the calls and texts your office misses and captures the request. An answering layer built and priced by Jobber. |
| HCP Assist | Priced by Housecall Pro on its own product page | Housecall Pro's own call answering add-on: live agents during the coverage windows you choose, booking onto your Housecall Pro calendar. |
| Assistiq dispatcher seat | $1,097/mo for 20 hrs/wk · $1,497/mo for 40 hrs/wk, flat, no meter | One dedicated bilingual operator who books the call, works the board and chases the estimate inside your platform. |
Per-call and per-minute figures are typical category ranges · Platform add-ons as published by the platform
The first week, and what you pay for it.
The 7-day onboarding is inside every tier, with no setup fee on top. No dispatcher arrives knowing your zones, your techs' skills, your pricebook, your on-call roster or your emergency script, so the week is built to teach them and write them down.
The 7-day money-back applies on Starter, Operator and Operator Pro. The 7-day money-back starts on your operator's first scheduled working day, which is day 1 of the 7-day onboarding, not at signature or payment. After that, unlimited replacements run on a 5-business-day SLA from a 3-operator warm bench in the same office, under the same supervisor, so a replacement steps onto your documented board rather than starting from zero. No buyout fees; cancel after Month 1.
Your team walks through your platform, intake script, zones and skills matrix, booking rules, on-call roster and emergency script. Our supervisor sits in and turns all of it into written SOPs.
The operator shadows whoever runs your board today, on live calls, and rehearses bilingual intake and emergency scripts in supervised role-plays.
Live calls under supervisor review at reduced volume, with same-day correction.
The dispatcher runs the full loop on your cadence, with weekly supervisor sampling ongoing.
Whatever runs your board, the price is the same.
Engagements scope operators working in ServiceTitan, Housecall Pro, Jobber, FieldEdge and Workiz, and roofers' operators working in AccuLynx or JobNimbus. The tier price does not change with the platform, because the delivery model was never built on platform pre-expertise: your team teaches your instance, your board conventions and your booking rules during the 7-day onboarding, and the supervisor documents them as written SOPs.
On Operator Pro, specific software requirements are confirmed before matching, and your team still teaches your own process. The platform-level versions of this workflow are on the Housecall Pro virtual assistant, Jobber virtual assistant and AccuLynx virtual assistant pages, and the trade cuts are on the HVAC virtual assistant and roofing virtual assistant pages.
Common questions from shops pricing the seat.
Assistiq universal terms: 7-day onboarding · 7-day money-back on Starter, Operator & Operator Pro · Unlimited replacements: 5-business-day SLA, 3-operator warm bench · No setup fee · No annual contract, no buyout fees, cancel after Month 1
01How much does a home services dispatcher cost per month at Assistiq?
02How much does a home services virtual assistant cost per year?
03What is the all-in first-month cost for a home services virtual assistant?
04How much more does evening or weekend home services dispatch coverage cost?
05What does it cost to staff two home services dispatchers at the same time?
06Is a home services virtual assistant cheaper than an answering service?
07Does the price of a home services virtual assistant change on ServiceTitan, Housecall Pro or Jobber?
08What happens to the cost if a home services dispatcher does not work out?
09Can a home services company start a virtual assistant part-time?
Pricing a real estate desk instead? The real estate virtual assistant cost guide carries the ISA, transaction coordinator and admin pricing for that vertical.
Put your own wage and hours into the calculator.
Pick a role, choose 20 or 40 hours a week, set the US hourly wage you would pay, and the calculator shows the flat Assistiq tier ($1,097 or $1,497 a month) next to the loaded monthly cost of the same hours as a US hire. Estimates, not a quote.
Bring your truck count and your platform. We will tell you which tier fits.
Bilingual operators from Latin America, office-based on company-issued equipment, embedded supervisor, 5-business-day replacement SLA. Eastern Time anchored, 20+ hours of live coverage a day, scheduled per engagement. Published pricing at $1,097 (Starter) and $1,497 (Operator). 30-minute fit call. No deck. We tell you within 10 minutes whether we're a fit, including when an answering service is the honest purchase first.
Or reach us directly at hello@assistiq.io.